OCBC

Sales – Outbound – AM

OCBC

full-time

Posted on:

Location Type: Remote

Location: Malaysia

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About the role

  • Manage a portfolio of customers and prospects, identifying opportunities to upsell and cross-sell financial products and services.
  • Conduct outbound sales calls to engage with customers, understand their needs, and present tailored solutions.
  • Build and maintain relationships with customers, providing exceptional service and support to drive customer loyalty and retention.
  • Meet and exceed sales targets, while adhering to regulatory requirements and bank policies.
  • Collaborate with internal stakeholders to resolve customer issues and improve overall customer experience.

Requirements

  • A degree or diploma in a relevant field, with at least 2 years of sales experience in the financial services industry.
  • Excellent communication, interpersonal, and negotiation skills.
  • Proven track record of meeting and exceeding sales targets.
  • Ability to work independently in a remote setting, with minimal supervision.
  • Strong problem-solving and analytical skills, with the ability to think critically and creatively.
  • Proficient in CRM software and Microsoft Office applications.
Benefits
  • Competitive base salary.
  • A suite of holistic, flexible benefits to suit every lifestyle.
  • Community initiatives.
  • Industry-leading learning and professional development opportunities.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales experiencefinancial productsupsellingcross-sellingproblem-solvinganalytical skillscritical thinkingcreative thinking
Soft Skills
communication skillsinterpersonal skillsnegotiation skillscustomer servicecustomer loyaltyrelationship buildingindependent workminimal supervision
Certifications
degreediploma