Inbound Sales Agent

O2E Brands

Inbound sales agent answering Australian customer calls for O2E Brands’ junk-removal service. Converting service inquiries into bookings for truck teams.

Posted 8/15/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSenior💰 CA$17 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a friendly telephone manner, effective communication abilities, and the capacity to convert inquiries into bookings. Proficient in using technology and maintaining a reliable home office setup for remote work.

Highest-signal resume keywords

Customer Service ExperienceStrong Communication SkillsTyping Speed Minimum 25 WPMSales ExperienceRemote Work Setup

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Friendly Telephone MannerEffective Communication

Tools & Technologies

Personal Computer with 8GB MemoryWired Ethernet Connection

Industry Keywords

Inbound CallsCustomer ExperienceBooking Operations1-800-GOT-JUNK?O2E Brands

About the role

Key responsibilities & impact

Answer incoming Australian calls and provide a world-class experience for Australian customers
Receive inbound calls only; no outbound cold calls
Explain 1-800-GOT-JUNK? services and how the company removes junk
Answer questions about services, service areas, availability, and pricing
Convert customer inquiries into bookings for truck team members
Complete 3 weeks of fully paid remote training
Join a team led by a dedicated Team Lead after training
Support customer experience and booking operations for 1-800-GOT-JUNK?, part of O2E Brands

Requirements

What you’ll need

Legally authorized to work in Canada and currently residing in Alberta
Available for the first 3 weeks of training between 8:00 AM and 4:30 PM, Monday–Friday MST
After training, available for shifts between 1:00 PM and 3:00 AM, Monday–Sunday MST
Very friendly telephone manner
Strong written and verbal communication skills
Comfortable learning new technology
Good typing speed, minimum 25 WPM
Quiet space at home
Quick and reliable internet connection
Personal computer with at least 8GB memory
Wired Ethernet connection required
Experience in sales, customer service, hospitality, retail, call center, or other relevant experience is a plus

Benefits

Comp & perks

Extended health benefits package after a 3-month probation period
Work from the comfort of your own home with a 0-minute commute
3 weeks of fully paid remote training
Dedicated Team Lead support for development and continued learning and growth
Commission, averaging $200–800 a month