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Customer Application Support Engineer
NXP SemiconductorsCustomer Application Support Engineer supporting NXP customers with embedded Linux, BSP, drivers, industrial protocols, and secure connectivity. Debugging systems across hardware, kernel, and application layers.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Embedded Linux, driver development, and industrial applications, with a strong focus on debugging, customer support, and collaboration across teams. Proficient in implementing security features and optimizing system performance in embedded environments.
Highest-signal resume keywords
Embedded Linux DevelopmentDriver DevelopmentYocto Build FrameworkReal-Time Linux (PREEMPT-RT)Linux Security Features
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Linux BSPKernel DebuggingDevice Driver DevelopmentMiddleware IntegrationIndustrial Communication ProtocolsPerformance TuningSecure Boot ImplementationVulnerability AssessmentContainerization (Docker)CI/CD Tools
Soft Skills
Customer CommunicationProblem-SolvingCollaborationPresentation SkillsMulti-tasking
Tools & Technologies
BuildrootQtGTKTLSSSHIPsec
Industry Keywords
Embedded ApplicationsARM Cortex-AARM Cortex-MIEC 62443Technical Documentation
Tech Stack
Tools & technologiesCyber SecurityDockerLinuxQt
About the role
Key responsibilities & impact- Provide frontline technical support for customer issues related to Linux BSP, kernel, bootloaders, and driver integration
- Debug real-time issues across hardware, kernel, and applications
- Support customers through bring-up, validation, and production phases
- Work with Yocto, Buildroot, or similar Linux build frameworks
- Customize BSP layers, tune root filesystems, and optimize system boot times
- Integrate middleware, libraries, and system components for industrial applications
- Develop, modify, and integrate Linux device drivers for GPIO, I2C, SPI, UART, display drivers, and HMI industrial I/O modules
- Troubleshoot kernel-level issues and perform patching, backporting, and version upgrades
- Support implementation of industrial communication protocols and assist with protocol stack integration and performance optimization
- Work with Qt, GTK, or similar GUI frameworks
- Enable display drivers, touch interfaces, and input subsystems
- Support rendering, performance tuning, and hardware-accelerated graphics
- Support secure boot, trusted execution environments, and firmware authenticity
- Implement Linux security features, secure key storage, vulnerability assessment, and compliance
- Enable secure communication protocols including TLS, SSH, and IPsec
- Create application notes, reproducible test cases, and technical guides
- Conduct customer trainings and hands-on workshops
- Provide technical feedback to product and development teams
Requirements
What you’ll need- 3–5 years of hands-on experience in Embedded Linux, driver development, and industrial embedded applications
- Practical debugging skills
- Strong Linux fundamentals
- Experience with Yocto, Buildroot, or similar Linux build frameworks
- Bachelor's or Master's degree in Electronics & Communication, Computer Science Engineering, or Electrical Engineering
- Strong problem-solving ability and structured debugging approach
- Excellent customer communication and presentation skills
- Ability to manage multiple customer issues simultaneously
- Collaborative mindset with cross-functional hardware, software, and QA teams
- High ownership and willingness to support field escalations
- Experience with real-time Linux (PREEMPT-RT) preferred
- Exposure to ARM Cortex-A/Cortex-M based SoCs preferred
- Understanding of containerization (Docker) on embedded devices preferred
- Experience with CI/CD tools for embedded workflows preferred
- Familiarity with cybersecurity standards for industrial systems (IEC 62443) preferred
Benefits
Comp & perks- Online and offline learning opportunities for core and professional skills
- Career development opportunities
- Inclusive work environment
- Diversity, inclusion and equality programs