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Digital Content Strategy Lead
NXP SemiconductorsDigital content strategy leader at NXP Semiconductors connecting business priorities to customer insights. Shaping strategic content across the full customer journey in a global marketing communications organization.
About the role
Key responsibilities & impact- Map and evolve customer journeys by persona, segment and stage, identifying the content, experience and conversion needs required to improve engagement and business outcomes.
- Define the enterprise content strategy across the customer journey, translating business line priorities into content requirements, experience principles and scalable execution frameworks.
- Establish content architecture and governance, including taxonomy, metadata, findability standards, editorial frameworks and publishing workflows that improve consistency and reuse.
- Align stakeholders across business lines, campaign teams, sales, digital channel owners and analytics partners to drive a connected, insight-led customer experience.
- Partner with web, UX, digital product and technology teams to define requirements and priorities for the digital experience roadmap, including intelligent and agentic experiences.
- Serve as the strategic partner to the Customer Intelligence team, using behavioral data, research and performance insights to identify journey friction, content gaps and optimization opportunities.
- Define the AEO, experimentation and personalization strategy for owned digital experiences, ensuring content is discoverable, measurable and continuously optimized.
- Define success metrics and reporting frameworks for journey performance, content effectiveness and digital experience improvements, and use those insights to inform future roadmap decisions.
- Lead with a strategic, customer-centered mindset while influencing cross-functional teams in a matrixed environment and championing modern content and digital best practices.
Requirements
What you’ll need- Extensive experience in content strategy, digital experience, customer journey design, digital marketing or a closely related discipline, including experience operating at senior manager or director level.
- Proven ability to translate business objectives and customer insight into content strategy, journey frameworks, roadmap priorities and measurable digital outcomes.
- Strong understanding of content governance, taxonomy, metadata, findability, SEO/AEO, experimentation and personalization within complex digital ecosystems.
- Experience partnering with analytics, customer intelligence, UX, web, product, IT and business stakeholders in a matrixed, cross-functional environment.
- Strong strategic thinking, communication and stakeholder management skills, with the ability to influence across functions and levels of the organization.
- Demonstrated experience using performance data, journey analytics and customer research to drive prioritization, optimization and continuous improvement.
- Highly organized and comfortable leading through ambiguity, with a bias for action and the ability to manage multiple priorities in a fast-paced global environment.
- Master’s degree in marketing, communications, business, digital experience, information architecture or a related field.
- Experience in B2B technology, semiconductors or similarly complex solution-based industries.
- Experience shaping digital product or platform roadmaps in partnership with web, product management or engineering teams.
- Familiarity with marketing automation, CRM, analytics and experimentation platforms.
Benefits
Comp & perks- Career Development Opportunities
- Commitment to sustainability and diverse work environment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
content strategycustomer journey designdigital marketingcontent governancetaxonomymetadataSEOAEOexperimentationpersonalization
Soft Skills
strategic thinkingcommunicationstakeholder managementinfluencingorganizational skillsleadershipbias for actionability to manage multiple prioritiescustomer-centered mindsetcross-functional collaboration
Certifications
Master’s degree in marketingMaster’s degree in communicationsMaster’s degree in businessMaster’s degree in digital experienceMaster’s degree in information architecture