IT Software Engineering Manager

NVIDIA

IT Software Engineering Manager at NVIDIA leading a high-impact engineering team. Delivering scalable enterprise solutions and driving AI workflows for operational efficiency in China.

Posted 5/16/2026full-timeShanghai • 🇨🇳 ChinaSeniorLeadWebsite

Tech Stack

Tools & technologies

AndroidGoGrafanaiOSLinuxMacOSPrometheusPythonServiceNow

About the role

Key responsibilities & impact

Lead and grow a team that delivers high-quality, scalable enterprise solutions
Partner with engineering and platform team to design, implement, and validate LLM-based agents, tool calling, RAG patterns, and orchestration frameworks
Build robust integrations and automation pipelines across ServiceNow
Oversee multi-platform support (Windows, macOS, Linux, iOS, and Android)
Lead incident response and resolution in accordance with processes
Mentor the support team to deliver and operate services employees depend on
Plan and manage team execution, including project prioritization and milestone tracking

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field (or equivalent experience)
10+ overall years of experience in IT Engineering and IT Support
4+ years in technical leadership
Deep expertise in Windows, macOS, and Linux environments
Mastery of enterprise tools such as ServiceNow, Jira, AI tools
Experience building software solutions and automation
Successful implementation of AI capabilities improving employee experience
Experience with monitoring and observability tools (Prometheus, Grafana, Datadog, PagerDuty, or similar)
Strong programming skills in Python, Go, or similar languages for automation and tooling
Foundational knowledge in networking concepts and site-based hardware management
Proven ability to build and scale technical teams in fast-paced environments
Fluent verbal and written proficiency in Mandarin Chinese

Benefits

Comp & perks

5 days work week
Health insurance
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

PythonGoautomationenterprise solutionsAI capabilitiesmonitoring toolsobservability toolsnetworking conceptssite-based hardware managementintegration

Soft Skills

leadershipmentoringproject managementcommunicationteam buildingincident responseproblem solvingprioritizationcollaborationorganizational skills

Certifications

Bachelor’s degree in Computer ScienceBachelor’s degree in Information SystemsBachelor’s degree in Business Administration