NVIDIA

Senior Customer Program Manager – Datacenter Engineering, Operations

NVIDIA

full-time

Posted on:

Location Type: Remote

Location: California • Texas • United States

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Salary

💰 $200,000 - $322,000 per year

Job Level

Senior

About the role

  • Drive Cross-Functional Execution: Provide horizontal leadership across R&D, Project Management, and Operations teams to deliver complex programs, resolve high-priority customer concerns, and ensure global alignment on objectives.
  • Act as a Trusted Partner to Internal R&D Customers: Build strong relationships with internal customers to understand operational and capacity needs and translate them into clear, actionable deployment and execution plans.
  • Own Program Communication & Visibility: Develop and present executive-level updates, dashboards, and Quarterly Business Reviews (QBRs) to communicate program health, risks, and outcomes.
  • Enable Strategic Alignment & Road Mapping: Facilitate customer discussions to align priorities and ensure initiatives support long-term business objectives.
  • Optimize Capacity & Resource Planning: Build and manage resource models to forecast demand, prevent bottlenecks, and support large-scale infrastructure deployments.
  • Lead Issue Management & Resolution: Intake, prioritize, and drive closure of customer-reported concerns, ensuring accountability and timely resolution across teams.

Requirements

  • Bachelor’s in Computer Science, Engineering, or a related field, or equivalent experience.
  • 12+ years of program/project management experience in the high-tech industry with a preferred focus on datacenter infrastructure.
  • History of influencing decisions and coordinating teams in a cross-functional, multinational environment.
  • Excellent communication, and interpersonal skills with the ability to prioritize issues and drive cross-functional alignment.
Benefits
  • equity
  • benefits 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program managementproject managementresource planningcapacity planninginfrastructure deploymentdata center infrastructure
Soft Skills
cross-functional leadershiprelationship buildingcommunicationinterpersonal skillsissue managementprioritization
Certifications
Bachelor’s in Computer ScienceBachelor’s in Engineering