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Manager, Systems and Information Management
Nurses and Nurse Practitioners of BCManager governing systems, privacy, information practices, and technology vendors for NNPBC, British Columbia’s nursing professional association. Leading platform roadmaps and cross-functional systems initiatives remotely.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing business systems and digital platforms, with a strong focus on governance, privacy management, and project management. Proven ability to lead cross-functional initiatives, develop systems roadmaps, and translate organizational needs into actionable strategies.
Highest-signal resume keywords
Business Systems ManagementProject ManagementPrivacy ManagementSystems Roadmap DevelopmentTechnology Governance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Digital TransformationInformation ManagementData GovernanceVendor ManagementRequirements AnalysisChange ManagementCross-Functional CoordinationUser Acceptance TestingRisk AssessmentSystems Integration
Soft Skills
CommunicationFacilitationJudgmentProblem-SolvingAdaptability
Tools & Technologies
Dynamics 365Microsoft 365SharePointCRM PlatformsAirtableWeb InfrastructureDatabases
Certifications & Qualifications
Project Management CertificationBusiness Analysis CertificationProduct Management CertificationChange Management Certification
Industry Keywords
NonprofitHealthcarePublic SectorRegulatoryMembership-Based OrganizationBritish Columbia Privacy Legislation
About the role
Key responsibilities & impact- Maintain an organization-wide view of core platforms, program tools, integrations, vendors, ownership, and significant data flows
- Serve as internal business owner for designated platforms, including Dynamics 365, Microsoft 365, SharePoint, and organizational websites
- Establish priorities, decision rights, ownership, and governance for systems, data, access, integrations, and significant changes
- Develop and maintain a systems roadmap with technology partners
- Identify fragmentation, duplication, technical debt, and systemic risk and provide practical recommendations
- Establish intake, assessment, and prioritization processes for systems-related requests and initiatives
- Lead systems projects and significant platform changes from assessment and requirements through implementation, adoption, and operational handover
- Define project scope, outcomes, roles, timelines, dependencies, budgets, decision points, and success measures
- Coordinate departments, vendors, and technical partners, including user acceptance testing, communications, training, launch, and change readiness
- Identify and escalate stalled decisions, delivery risks, and dependencies
- Act as primary internal contact for managed services, web infrastructure, and development partners
- Translate organizational priorities and business needs into requirements and direction for vendors
- Monitor vendor scope, performance, deliverables, service expectations, risks, and costs
- Ensure NNPBC retains ownership, administrative authority, documentation, organizational knowledge, and decision-making control
- Establish approaches to data and information ownership, storage, access, sharing, retention, disposition, and lifecycle management
- Coordinate privacy reviews and privacy impact assessments
- Maintain privacy and information-management policies, risk documentation, records, and incident-response practices
- Work across departments to align systems and information practices with service delivery and organizational priorities
- Advise senior leadership on priorities, investments, risks, dependencies, and unresolved decisions
- Identify opportunities to simplify processes, improve user experience, reduce manual work, and strengthen consistency
- Escalate material systems, privacy, information, and vendor risks to the Director, Business Operations and senior leadership
Requirements
What you’ll need- Minimum 5 years of progressively responsible experience in business systems, digital platforms, information management, technology governance, digital transformation, or a related area
- Experience leading or stewarding organizational systems or platforms in a business owner, product owner, platform lead, systems manager, or comparable internal leadership capacity
- Project management experience coordinating complex, cross-functional systems or digital initiatives from requirements through implementation, adoption, and operational handover
- Experience developing systems roadmaps, governance practices, business requirements, and prioritization approaches
- Experience directing and overseeing external technology, managed services, and development partners
- Practical knowledge of privacy management and information governance, including access, retention, and information lifecycle practices
- Strong systems thinking, communication, facilitation, and judgment
- Ability to understand complex systems, integrations, data flows, and vendor environments and translate them into practical recommendations and decisions
- Ability to assess technology from business, governance, privacy, project-delivery, and user-experience perspectives rather than as a hands-on technical administrator
- Relevant combination of education and experience in business systems, information management, privacy, technology governance, project management, business analysis, digital transformation, or a related field will be considered
- Experience with SharePoint, Dynamics 365, CRM platforms, websites, databases, Airtable, or comparable technologies
- Experience supporting privacy impact assessments, records management, data governance, privacy incident response, or related information-management activities
- Knowledge of British Columbia privacy legislation
- Formal training or certification in project management, business analysis, product management, or change management
- Experience in a nonprofit, healthcare, public-sector, regulatory, professional-association, or membership-based organization
- Comfortable working within modern digital, remote collaboration, and knowledge-work environments
- Must reside in British Columbia
- Ability to accommodate occasional regional travel
- Ability to work independently and effectively in a high-performing remote environment
- Ability to manage competing priorities in dynamic, high-visibility environments
- Flexibility to occasionally accommodate system launches, incidents, meetings, or other operational requirements outside standard business hours
- Capacity to meet physical requirements including prolonged computer-based and virtual work
Benefits
Comp & perks- Flexible work environment
- Enrolment in the Municipal Pension Plan
- Extended health and dental benefits
- Generous vacation package, including your birthday off
- Professional development fund