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Tech Stack
Tools & technologiesAWSServiceNow
About the role
Key responsibilities & impact- Define secure, repeatable AI reference architectures spanning Amazon Bedrock, Amazon Q Business, and Amazon QuickSight as appropriate to the selected use cases.
- Design generative AI patterns, including foundation model selection criteria, prompt and grounding design, RAG pipelines, agentic workflows, and tool/function calling.
- Establish the secure AI foundation: identity, role-based access, encryption, logging, data-boundary controls, and audit patterns, working with the Security Architect.
- Define guardrails, content filtering, prompt-logging policy, human-review patterns, and responsible-AI controls, accounting for data classification and PHI/PII handling.
- Set the model and retrieval evaluation strategy and quality metrics, including citation and grounding expectations, and oversee iterative tuning.
- Produce production-readiness gap analysis and a hardening/productionization roadmap.
- Lead architecture and security review workshops, demos, and enablement office hours with the customer and stakeholders, presenting trade-offs in clear, accessible terms.
- Enable and upskill the customer's engineering teams through paired design work, including spec-driven development and MCP-based workflows.
- Provide technical direction to AI Application Engineers and Data/Search Specialists and produce reusable architecture artifacts, reference patterns, and documentation.
Requirements
What you’ll need- Strong hands-on experience designing and delivering generative AI solutions, ideally on Amazon Bedrock or comparable foundation-model platforms.
- Deep understanding of LLM application patterns: RAG, agents, prompt engineering, function/tool calling, grounding/citation, and model evaluation.
- Solid grounding in the broader AWS stack, including IAM, networking, storage, encryption, logging, and security fundamentals, not just the AI services.
- Experience defining guardrails, evaluation frameworks, and responsible-AI / governance controls, including data classification and PHI/PII handling.
- Excellent communication and stakeholder-facing skills; able to lead architecture and security workshops and explain technical concepts to mixed audiences.
- Proven ability to operate as a technical lead across a small delivery team.
- Demonstrated experience enabling and upskilling customer engineering teams through paired delivery, not just shipping solutions.
- Familiarity with spec-driven development workflows and MCP (Model Context Protocol) based tooling.
- Please provide a list of current AWS certifications
- Experience delivering AI solutions in regulated or public-sector / government environments.
- Familiarity with Amazon Q Business and QuickSight, and with enterprise knowledge and BI patterns.
- Experience integrating with the Microsoft 365 ecosystem (SharePoint, Exchange/Outlook, Teams, OneDrive) and tools such as ServiceNow, Jira, Dynatrace, or Wiz.
- Background in MLOps, CI/CD, or infrastructure-as-code on AWS.
Benefits
Comp & perks- Health insurance
- Flexible work hours
- Paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
RAG PatternsPrompt EngineeringFunction/Tool CallingModel EvaluationData ClassificationPHI/PII HandlingSpec-Driven DevelopmentMCP-Based ToolingMLOpsCI/CD
Soft Skills
Excellent CommunicationStakeholder EngagementTechnical Leadership
