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Deputy General Manager
Nuffield HealthMulti-Site Deputy General Manager overseeing operations at Nuffield Health facilities. Leading customer service teams and driving commercial success in health and fitness sectors.
About the role
Key responsibilities & impact- Lead and promote a beneficiary-led service
- Manage complaints process
- Oversee concierge and fitness teams
- Drive commercial success in key revenue-generating areas
- Ensure compliance with company policies and legislation
Requirements
What you’ll need- Experience in operational management
- Strong leadership skills
- Knowledge of HR policies
- Ability to drive commercial success and member retention
- Experience in customer service management
Benefits
Comp & perks- Free gym membership
- Health assessments
- Retail discounts
- Pension options
ATS Keywords
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Soft Skills
leadershipcustomer service managementoperational managementcomplaints managementmember retention