Social Account Manager
NOX Media
full-time
Posted on:
Location Type: Remote
Location: Remote • Florida, New York, Tennessee • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Manage day-to-day client relationships and communications, ensuring proactive service.
- Oversee internal client-specific teams, ensuring execution aligns with strategic goals.
- Define brand narratives and content/growth strategies for clients.
- Create detailed content briefs and ensure effective communication with content creators.
- Lead and facilitate weekly client calls, ensuring client expectations are met.
- Review monthly reports, identify key takeaways, and refine strategies collaboratively.
- Ensure the team is playing to the nuances of each social platform for increased organic exposure.
- Identify influencers and contribute to building partnerships.
- Ensure the team is creating thorough paid ad campaigns and effectively communicate results / optimization tactics to clients.
- Write captions, organize content calendars, and maintain content quality standards.
- Contribute to the overall digital marketing strategy.
- Stay updated with technology and best practices.
Requirements
- 3+ years in digital marketing and/or client management experience
- 3+ years of experience in collaborating with and/or managing cross functional marketing teams (creators, social media managers, etc.)
- General paid media knowledge (understanding of Google Analytics and Facebook Ads Manager)
- An independent worker with strong time management and organization skills
- A problem solver with foresight and the ability to develop creative solutions
- Deep knowledge of digital advertising and marketing issues and trends, including the corresponding media landscape
- Ability to quickly and easily comprehend NOX’s business, issues and competitive environment, and translate them into agency plans and action
- Very experienced with the Google Suite [Gmail, Cal, Google Drive]
- Demonstrated problem-solving capabilities in a client-facing role
- Professional and respectful demeanor in dealing with internal and external business partners
- Integrity and optimism, regardless of the situation
- Use information, data, and resources to proactively identify and solve problems to get the job done.
Benefits
- comprehensive healthcare benefits
- competitive 401(k) matching program
- professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
digital marketingclient managementpaid media knowledgeGoogle AnalyticsFacebook Ads Managerdigital advertisingcontent strategycontent creationsocial media managementcontent quality standards
Soft skills
time managementorganization skillsproblem solvingcreativitycommunicationcollaborationleadershipproactive serviceintegrityoptimism