
Student Records Compliance and ESOS Coordinator
Notitia
full-time
Posted on:
Location Type: Office
Location: Surry Hills • Australia
Visit company websiteExplore more
Job Level
About the role
- Coordinate and oversee all ESOS compliance activities, including Confirmation of Enrolment (CoE) monitoring, visa status, online load management, and PRISMS updates
- Manage changes of student details, CoE extensions, deferrals, suspensions, leave of absence, and withdrawals in PRISMS and Banner
- Conduct regular ESOS and HESA audits to ensure compliance with the National Code 2018, Higher Education Standards Framework, and TGE internal policies
- Investigate and resolve compliance anomalies, addressing systemic issues with the Senior Academic Administration Manager
- Ensure timely and accurate action of PRISMS alerts and regulatory reporting requirements
- Perform quality control checks to ensure the integrity, accuracy, and completeness of student records
- Provide support for other Academic Administration staff during peak periods
Requirements
- Minimum 2-3 years’ experience within an administration or compliance role in an education environment
- Strong organisational, communication, and teamwork skills with attention to detail and service quality
- Demonstrated ability to learn quickly and apply new systems, tools, and processes
- Experience supporting projects, administration, or process improvement activities
- Problem-solving mindset with a proactive approach to identifying and implementing improvements
- Comfortable working with data, technology, and digital platforms to support efficient workflows
- Committed to delivering excellent service and contributing to a culture of continuous improvement
- Qualifications or training in project, process, or change management (e.g. PRINCE2, Lean Six Sigma, Prosci) highly desirable
Benefits
- Study free in a course/degree related to your position
- B Corp certified university – values driven, and purpose led
- Access to internal opportunities - Be supported to learn, grow and move across the organisation
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ESOS complianceHESA auditsPRISMSBannerdata managementregulatory reportingquality controlprocess improvement
Soft Skills
organisational skillscommunication skillsteamworkattention to detailservice qualityproblem-solvingproactive approachcommitment to serviceadaptability
Certifications
PRINCE2Lean Six SigmaProsci