Nordcloud, an IBM Company

Payroll Operations Lead

Nordcloud, an IBM Company

full-time

Posted on:

Location Type: Hybrid

Location: Poznań • Poland

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Job Level

Senior

About the role

  • Coordinate payroll processes to ensure timely and accurate execution across multiple countries in Europe
  • Collaborate with payroll vendors and internal stakeholders to maintain service quality and resolve issues
  • Prepare and validate payroll inputs and outputs, ensuring compliance and accuracy
  • Manage payroll and people administration documentation, maintaining data integrity and confidentiality
  • Act as the primary point of contact for payroll audits, preparing documentation and supporting audit processes
  • Drive improvement projects, including AI and automation initiatives to enhance efficiency
  • Streamline people operations processes and ensure excellence in service delivery
  • Support team members in daily operational decisions for complex support tickets
  • Mentor and coach team members
  • Handle administrative tasks related to the payroll and benefits vendor management
  • Monitor and control data quality in our systems, ensuring compliance and accuracy

Requirements

  • Proven experience in payroll, ideally across multiple countries
  • Experience with process improvement, automation, or AI-driven projects
  • Excellent organizational and problem-solving skills with a hands-on, operational mindset
  • Advanced Excel skills; strong attention to detail and accuracy
  • Fluent English; additional European languages are a plus
  • Strong communication skills and a collaborative approach
  • Commitment to operational excellence and customer-focused service delivery
Benefits
  • Individual training budget and exam fees for certain certifications
  • Flexible working hours and remote/hybrid working model
  • Company laptop and needed equipment
  • Local package such as private health care, life insurance, MyBenefit cafeteria system
  • Workcation possibilities within selected locations

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
payroll processingdata validationprocess improvementautomationAI-driven projectsadvanced Exceldata quality monitoring
Soft skills
organizational skillsproblem-solving skillsattention to detailcommunication skillscollaborative approachmentoringcoaching