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IT Operations Lead
Node.DigitalIT Operations Lead managing internal technology in a hybrid work environment. Focused on productivity and security for macOS systems in a technology consulting firm.
Tech Stack
Tools & technologiesAWSAzureCloudFirewallsJamfMacOS
About the role
Key responsibilities & impact- Lead internal IT initiatives, including infrastructure upgrades, system implementations, and process improvements.
- Manage employee onboarding and offboarding, including device provisioning, account administration, and access management.
- Serve as the primary administrator for Google Workspace, overseeing users, security policies, integrations, and compliance controls.
- Provide advanced support for macOS environments and maintain operational support for Windows systems.
- Administer endpoint security, antivirus solutions, and MDM platforms such as Jamf, Kandji, or Intune.
- Configure and support networking infrastructure, including Wi-Fi, VPNs, firewalls, routers, and switches.
- Develop and maintain IT documentation, standards, and operational procedures.
- Partner with teams across the organization to deliver reliable, secure, and scalable technology solutions.
Requirements
What you’ll need- 5+ years of experience in IT Operations, Systems Administration, or Internal IT leadership.
- Advanced expertise managing and supporting macOS environments.
- Strong Google Workspace administration experience.
- Hands-on experience with MDM platforms and endpoint security solutions.
- Solid networking and troubleshooting skills.
- Ability to work independently, manage priorities, and drive projects with minimal oversight.
- Excellent communication and stakeholder management skills.
- Experience supporting consulting, technology, or professional services organizations.
- Familiarity with automation, scripting, and cloud platforms (AWS, Azure, or Google Cloud).
- Knowledge of security and compliance frameworks such as NIST, SOC 2, CMMC, or FedRAMP.
- Relevant industry certifications.
Benefits
Comp & perks- Medical
- Dental
- Vision
- Basic Life
- Health Saving Account
- 401K matching
- Three weeks of PTO/Sick
- 11 Paid Holidays
- Pre-Approved Online Training
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
IT OperationsSystems AdministrationmacOS supportGoogle Workspace administrationMDM platformsendpoint securitynetworkingtroubleshootingautomationscripting
Soft Skills
independent workproject managementcommunicationstakeholder managementprioritization
Certifications
relevant industry certifications