Field Engineer II

NoaNet

Field Engineer II providing critical network support to NoaNet customers in Spokane, facilitating solutions and maintaining network services with a focus on customer satisfaction.

Posted 5/11/2026full-timeSpokane Valley • Washington • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $105,000 per yearWebsite

Tech Stack

Tools & technologies

Switching

About the role

Key responsibilities & impact

Available for on-call support 24/7/365 (excluding scheduled PTO)
Consulting and engineering services to internal stakeholders, customers and network providers
Performs the technical evaluation needed to address a given concern
Prepares the technical documentation for systems and telecommunication solutions/requisitions
Daily travel to customer job sites
Planning and coordinating with customers
Provide network engineering expertise to network providers
Installation, testing and verification of network equipment
Configuring and troubleshooting Ethernet circuits (VLANs)
Configuring and troubleshooting Optical Networks (DWDM, SONET, etc.)
Collaboration with the NOC on turn-ups and maintenance’s
Performing maintenances
Maintaining inventory and updating records with new location of inventory
Updating records with up-to-date information on new installs and after maintenances of inventory and circuit information
Working with the NOC on the resolution of trouble tickets they are assigned and provide relevant and timely updates
Troubleshooting and assistance with lower tier of Field engineering the NOC and customers on trouble tickets and new turn-ups
Ensure all equipment is in hand needed for any network installs or maintenances
Review and comment on MOPs to ensure understanding of the work being performed and correctness of information in the MOP
Basic troubleshooting of HVAC systems
Installation of DC powered equipment
Providing OTDR shots to the NOC and engineering and troubleshooting of fiber breaks

Requirements

What you’ll need

Five or more years of qualified experience
High School diploma or equivalent required
Associates’ degree in Telecommunications, Computer Science or related field required; OR a combination of relevant education and/or work experience sufficient to perform the duties may be substituted for the degree on a year-for-year basis
Understanding of IP/Ethernet routing and switching
Familiarity with MPLS technologies
Familiarity with routing protocols
Advanced network trouble-shooting skills, including familiarity with Wireshark, RFC2544, y.1564 and use of other packet analysis tools
Advanced knowledge of Core, Distribution, and Access layer designs and topologies
Familiarity with best network security practices
Demonstrated knowledge and understanding of Passive Optical Network (PON) systems, including deployment, and basic troubleshooting
Experience with one or more of the following vendors is highly desirable: ADVA, Nokia, Cisco, Juniper, and Cambium.

Benefits

Comp & perks

Defined Benefit Retirement Plan through the WA State Department of Retirement Systems
457b Optional Supplement Plan
Medical, Dental and Vision insurance
Accidental Death and Long Term Disability Plan
Combined Paid Leave
11 Paid Holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

network engineeringtroubleshootingEthernet circuitsOptical NetworksHVAC systemspacket analysisMPLS technologiesrouting protocolsPassive Optical Networknetwork security practices

Soft Skills

consultingcollaborationplanningcoordinatingcommunicationproblem-solvingorganizationcustomer servicedocumentationinventory management