Account Manager

NJM Insurance Group

Account Manager I at Horizon Blue Cross Blue Shield of New Jersey responsible for account management and sales in the Individual market. Managing renewals, installations, and client workshops primarily through phone and email communication.

Posted 5/20/2026full-timeRemote • New Jersey • 🇺🇸 United StatesJuniorMid-Level💰 $55,300 - $72,555 per yearWebsite

About the role

Key responsibilities & impact

Manages contract renewals and ensures services are provided that will maximize the potential for account retention and initial member enrollment
Majority of account management and sales are via phone call and emails.
Ensures proper installation of new accounts as well as changes to existing accounts.
Plans and negotiates terms and conditions of contracts with existing accounts.
Sells additional lines of business to existing clients.
Compares and evaluates various products to make appropriate recommendations based on client needs assessment.
Modifies existing contracts that require term changes that may be outside of predetermined guidelines or standards.
Develops and conducts workshops for clients/groups relative to enrollment, claim procedures, and health industry regulations.
Ensures that all accounts are promptly informed of relevant legislative and regulatory issues and their associated impact.
Performs other duties as assigned by management.

Requirements

What you’ll need

High School Diploma/GED required
Bachelor degree preferred or relevant experience in lieu of degree
Requires a minimum of two (2) years of professional sales or contract negotiation experience, preferably in the health insurance industry, with a documented track record of success.
Prefer a New Jersey State Health/Life License. Under specific circumstances, candidates may be considered provided they obtain their NJ State Health/Life license within 3 months in role. Not IC eligible until license is received.
Must be proficient and possess advanced skills in the use of personal computers and supporting software in a Windows based environment, including MS Office products (Word, Excel, PowerPoint)
Should be knowledgeable in the use of intranet and internet applications.
Requires knowledge of Group Health products lines.
Requires knowledge of rating and policy renewal practices.
Prefers knowledge of Horizon BCBSNJ products, underwriting policies, enrollment, billing, and claims processing procedures.

Benefits

Comp & perks

Comprehensive health benefits (Medical/Dental/Vision)
Retirement Plans
Generous PTO
Incentive Plans
Wellness Programs
Paid Volunteer Time Off
Tuition Reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

contract negotiationsalesaccount managementenrollment proceduresclaim proceduresrating practicespolicy renewal practicesGroup Health products knowledgeHorizon BCBSNJ products knowledgebilling and claims processing

Soft Skills

communicationnegotiationorganizationalcustomer serviceproblem-solvingworkshop developmentclient needs assessmentaccount retentionteam collaborationadaptability

Certifications

High School DiplomaGEDBachelor degreeNew Jersey State Health/Life License