Auto Damage Appraisal Auditor

NJM Insurance Group

Senior Auto Damage Appraisal Auditor at NJM Insurance Group ensuring quality of auto damage estimates and performing audits. Utilizing estimating solutions and documenting findings as part of the team.

Posted 4/30/2026full-timeTrenton • New Jersey • 🇺🇸 United StatesMid-LevelSenior💰 $77,698 - $90,252 per yearWebsite

About the role

Key responsibilities & impact

Analyze incoming subrogation demands by identifying key elements to determine whether the demand is reasonable, or if changes are recommended
Provide documentation to the requested Adjuster for support in negotiations with the adverse carrier
Review incoming Premier Car Care Estimates for possible estimating irregularities with high complexity
Examine the Images and Audit report to make appropriate changes based on guidelines and best practices
Monitor your queue for changes requested to ensure timely follow up by shop
Track changes that are not accepted or modified incorrectly
Properly document and report these issues to Quality Service Supervisor
Identify and analyze Total Loss estimates to determine that they are in line with Company guidelines
Communicate any issues with the shop and ensure necessary changes are made

Requirements

What you’ll need

Experience with CCC estimating software or equivalent
High School Diploma or GED
Minimum of 4 years’ experience as a body shop estimator, independent field appraiser or insurance carrier staff appraiser or equivalent work experience
Excellent time management, verbal communication and organization skills
Ability to negotiate with repair facilities and adjust damage appraisals based on variances found
Willingness to participate in on-going off-site training which could include scheduled ride along (job shadowing) with staff appraisers, off-site automotive conferences or continuing education courses
Pennsylvania Motor Vehicle Physical Damage Appraiser license, or must be obtained within 90 days of hire
Chief Courses, I-CAR Platinum designation and ASE Damage Analysis and Estimating Certification are required or must be obtained within 90 days of hire.

Benefits

Comp & perks

401(k) with employer match up to 8%
Additional service-based contributions
Health, Dental, and Vision insurance
Life and Disability coverage
Generous PTO
Paid Sick Leave
Paid parental leave in addition to state-mandated leave
Discretionary bonuses

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

subrogation analysisdamage appraisalestimating irregularitiesTotal Loss estimatesnegotiationdocumentationreporting

Soft Skills

time managementverbal communicationorganizationnegotiation skills

Certifications

Pennsylvania Motor Vehicle Physical Damage Appraiser licenseI-CAR Platinum designationASE Damage Analysis and Estimating Certification