Senior Product Designer

ngrok

Senior Product Designer at ngrok, working on product experiences for millions of developers. Collaborating closely with Product and Engineering to deliver high-quality designs.

Posted 5/6/2026full-time🇺🇸 United StatesSenior💰 $173,880 - $212,520 per yearWebsite

About the role

Key responsibilities & impact

Think like a builder. You’ll sketch, wireframe, and prototype quickly, get ideas in front of users early, and iterate toward real product outcomes.
Use AI as a creative partner. You’re already using AI tools to extend what you can build, prototype faster, synthesize research, or explore interaction patterns.
Get close to the problem. Learn how developers use ngrok, where they get stuck, and what “better” actually looks like for them.
Contribute to product direction. Work with Product and Engineering to clarify problems, explore solutions, and shape strong product experiences in your areas.
Maintain a high craft bar. Bring strong judgment to interaction design, visual design, copy, edge cases, and implementation details.
Lead projects when needed. Facilitate discussions, align stakeholders, run lightweight research, and help drive decisions forward.
Make your thinking legible. Share rationale, document key decisions, and help Product and Engineering understand the tradeoffs behind your work.
Contribute to the design team. Help strengthen our shared standards, critique culture, and ways of working as the team grows.

Requirements

What you’ll need

5+ years of product design experience at technology companies, with a portfolio demonstrating strong visual design, research, and end-to-end product thinking
End-to-end execution. You take work from early problem framing through to shipped and polished outcomes
AI-augmented workflow. You actively integrate AI into how you work, using it to generate concepts, build prototypes, and synthesize research — continually expanding what you can do
Builder mindset. You make ideas tangible quickly — through sketches, wireframes, and prototypes — to communicate, collaborate, test, and iterate
Strong communication. Able to influence without authority and clearly articulate tradeoffs
Sharp instincts for learning. You know how to get close to users and turn what you learn into a clear point of view
Bonus Points
Experience designing for developers
Familiarity with networking concepts
Basic front-end experience / familiarity (HTML/CSS/JS, etc.)
Experience with Tailwind CSS or similar frameworks

Benefits

Comp & perks

Health stuff that actually matters. Full premiums covered on base healthcare, dental, and vision for you. Half covered for your dependents. Mental health and well-being support included, because taking care of your brain is as important as taking care of your teeth.
Retirement matching that doesn't suck. 401(k) with 100% match up to 3% of your salary and 50% match up to another 2%. Future you will appreciate present you.
Actually flexible time off. We say "open, flexible vacation policy" and actually mean it. Take the time you need. Your manager will bug you if you're not taking enough.
Parental leave that's realistic. Up to 16 weeks if you give birth, up to 8 weeks for new parents (birth, adoption, fostering—however your family grows).
Money to keep growing. Annual professional development budget for books, courses, conferences, or whatever helps you level up. Plus an annual home office/desk stipend to make your workspace not terrible.
Work from wherever. Co-working space stipend if you want to get out of your house but aren't near our SF office.
Lunch on us. 2x+ per week for employees onsite at our San Francisco office. Free food tastes better.
Company offsites. Twice a year we get the whole team together. It's part strategy, part bonding, part excuse to hang out with Bufo (the toad).
Regular feedback and fair compensation. Bi-annual reviews to make sure you're getting real feedback and staying competitively compensated. No surprises, no waiting around for performance conversations.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product designvisual designresearchend-to-end product thinkingsketchingwireframingprototypingHTMLCSSJavaScript

Soft Skills

strong communicationinfluence without authoritylearningcollaborationiterationproblem framingdecision makingstakeholder alignmentcritical thinkingcreativity