NGDATA

Solutions Engineer

• Coordinate and manage SaaS onboarding activities for new clients (Direct and FIS) in the ETL process, ensuring timely execution of tasks across infrastructure setup, data file processing, data analysis and ingestion.
• Perform and support data analysis and validation tasks: Support the team with onboarding data analysis tasks. Gather and analyze large datasets to find patterns and identify potential gaps. Perform ad-hoc analysis and data investigations to answer data related questions.
• Track all project activities in Jira, ensuring updates, communication, and ownership is maintained consistently throughout the onboarding process.
• Collaborate with cross-functional teams: Closely work with cross functional teams (Product, Customer Success, SaaSOps) to onboarding new clients analyze datasets.
• Support in refining onboarding documentation and runbooks as processes evolve.
• Provide coverage or support for other onboarding team members during absences or peak load.

Onboarding Engineer, SaaS