Commercial Lines Account Manager

NFP, an Aon company

Account Manager at NFP managing commercial lines insurance and client relationships. Focused on providing quality service and cross-selling within the existing book of business.

Posted 5/9/2026full-timeCharlotte • Maryland, New Jersey, New York, North Carolina, South Carolina, Virginia, Washington • 🇺🇸 United StatesJuniorMid-Level💰 $60,000 - $95,000 per yearWebsite

About the role

Key responsibilities & impact

Assist the Account Team in the management of the existing BOB with emphasis in full retention responsibility.
Provide quality service to clients and cross-sell/account-round within the existing book of business.
Manage and control relationships with clients in collaboration with Producers and/or Account Executives.
Daily servicing of clients will include contract analysis, coverage and exposure analysis, endorsement activity, routine coverage and billing questions, problem-solving, renewal control, preparation of quotes/proposals, binding coverage, and claim reporting and follow-up.
Educate clients about coverage, exclusions and exposures and document electronic files accordingly.
Provide/produce binders, certificates, policies, auto id cards, evidence of insurance, and other related items accurately and on time.
Market, negotiate, prepare and analyze alternative renewal options.

Requirements

What you’ll need

Property and casualty insurance license upon hire is required.
At least 2 years of experience in commercial lines insurance, with an understanding of underwriting, coverage and rate analysis.
In-depth knowledge of insurance coverages and an ability to communicate this knowledge clearly to clients and underwriters.
Strong written and verbal communication skills.
Ability to prioritize and self-manage workload.
Proficiency in Microsoft Word and Excel.
EPIC experience is preferred, but will consider other agency management system experience.
Must be fluent in English.

Benefits

Comp & perks

Competitive salary
PTO & paid holidays
401(k) with match
Exclusive discount programs
Health & wellness programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

contract analysiscoverage analysisexposure analysisrenewal controlquote preparationbinding coverageclaim reportingunderwritingrate analysisinsurance coverages

Soft Skills

communication skillsproblem-solvingprioritizationself-managementclient education

Certifications

property and casualty insurance license