Senior Account Executive, Benefits Administration

NFP, an Aon company

Account Executive ensuring client satisfaction in benefits administration through onboarding and support. Collaborating with sales for renewals and proactive issue resolution in a hybrid work environment.

Posted 5/8/2026full-timeWallingford • Connecticut • 🇺🇸 United StatesSenior💰 $52,000 - $60,000 per yearWebsite

About the role

Key responsibilities & impact

Provide the best possible benefits administration experience for clients and brokers, ensuring high satisfaction and business retention.
In coordination with sales executives, ensure a satisfactory onboarding experience for new clients.
Manage and ensure appropriate delivery, documentation, and resolution of all renewals and plan changes.
Identify opportunities and sell add-issue.
Provide prompt response and resolution to issues, coordinating resources internally and at carriers when required.

Requirements

What you’ll need

Bachelor’s degree preferred
5+ years of account management or client service experience in group insurance or employee benefits
Strong organizational skills with the ability to manage priorities and follow through effectively
Clear written and verbal communication skills, including client presentations (virtual and in person)
Proficient in Microsoft Office
Life and Health license required or ability to obtain within 3 months
Periodic travel both in and out of state for meetings, conferences, and client needs (approximately 10-15%)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementclient servicebenefits administrationgroup insuranceemployee benefitsonboardingrenewals managementissue resolutiondocumentationsales

Soft Skills

organizational skillscommunication skillsclient presentationsprioritizationfollow through

Certifications

Life and Health license