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NFI Massachusetts, Inc.

Division Director – Adult Residential Programs

NFI Massachusetts, Inc.

Division Director overseeing Acquired Brain Injury Programs at NFI Massachusetts, Inc. Leading operations and strategic initiatives for residential services for adults.

Posted 5/2/2026full-timeDanvers • Massachusetts • 🇺🇸 United StatesLead💰 $90,000 - $100,000 per yearWebsite

About the role

Key responsibilities & impact
  • Responsible for all programmatic and administrative oversight of assigned programs
  • Serves as a member of the agency’s senior management
  • Develops vision and strategic plan for supervised programs
  • Understands and monitors program budgets and utilization
  • Leads, supervises and evaluates assigned Program Directors and other staff
  • Assures quality of care within programs and implementation of best practices
  • Maintains good communication and relationships with outside agencies including funders and licensers
  • Oversee the referral, intake, and discharge process for programs
  • Ensures licensing and accreditation of programs is maintained
  • Acts as a liaison between agency and programs, and between agency and outside agencies
  • Assists in proposal development and amendments
  • Completes investigations and program reviews as requested
  • Serves on and participates in agency and state policy bodies as assigned
  • Available on call for consultation in emergencies or regarding imperative concerns
  • Must be available for travel and after-hours response
  • Serves as program director in emergent situations
  • Performs all duties in accordance with the agency’s policies and procedures.

Requirements

What you’ll need
  • Bachelor’s degree or equivalent plus five years of administrative experience
  • Experience with non-profit organizations, fiscal management, and administrative functions including supervision of staff, hiring, terminations, staff development and evaluation
  • Familiarity with the Department Of Developmental Services and current treatment philosophy and approaches
  • High energy level, superior interpersonal skills and ability to function in a team atmosphere
  • Excellent communication skills
  • Maintain required training compliance including MAP certification
  • Must hold a valid driver’s license
  • Must possess excellent vision and hearing, and the ability to read and speak English.

Benefits

Comp & perks
  • Medical, Dental & Vision Insurance (multiple plan options)
  • 403(b) Retirement Plan with potential employer match
  • 3 Weeks Paid Vacation + 11 Paid Holidays + Paid Sick Leave
  • Company-Paid Life & Long-Term Disability Insurance
  • Tuition Reimbursement (up to $2,500 per year)
  • Flexible Spending Accounts (FSA)
  • Employee Assistance Programs (EAPs)
  • Voluntary Benefits: Pet Insurance, Home & Auto, Legal Plan & more!
  • Employee Referral Bonus Program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
administrative oversightprogram budgetsproposal developmentprogram reviewsstaff developmentfiscal managementsupervision of staffhiringterminationsquality of care
Soft Skills
interpersonal skillscommunication skillsteamworkleadershiporganizational skillsstrategic planningevaluationrelationship managementproblem-solvingemergency response
Certifications
Bachelor's degreevalid driver's license