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National Accounts Manager
Newcross Healthcare SolutionsNational Accounts Manager at Newcross Healthcare building and managing strategic client partnerships. Driving revenue growth and client satisfaction through innovative workforce solutions.
About the role
Key responsibilities & impact- Build and deliver strategic account plans for key national clients.
- Build trusted relationships with senior decision-makers across multiple levels of client organisations.
- Lead business reviews, performance meetings and strategic planning sessions.
- Understand client challenges and proactively identify workforce solutions that add real value.
- Act as the senior escalation point, ensuring exceptional service and customer satisfaction.
- Identify opportunities to expand existing contracts and introduce additional Newcross services.
- Support contract renewals, negotiations and commercial discussions.
- Work collaboratively with operational teams to maximise client retention and service performance.
- Monitor account performance against KPIs, SLAs and commercial objectives.
Requirements
What you’ll need- Proven experience in National Account Management, Strategic Account Management, Business Development or Client Relationship Management.
- A strong track record of managing large, complex or multi-site customer accounts.
- Experience delivering revenue growth, customer retention and long-term partnership development.
- Excellent relationship-building skills with the confidence to influence senior stakeholders and executive decision-makers.
- Strong commercial awareness with the ability to identify opportunities for growth and value creation.
- Experience leading business reviews, commercial discussions and contract renewals.
- Outstanding negotiation, presentation and communication skills.
- Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.
- Confidence using CRM systems, sales reporting and performance dashboards.
- Excellent analytical skills with the ability to turn data into meaningful commercial actions.
Benefits
Comp & perks- Up to £60,000 + Bonus + Car Allowance
- Collaborative, supportive and ambitious culture
- Career development opportunities within a growing national organisation
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Revenue GrowthCustomer RetentionContract RenewalsPerformance MonitoringKPI ManagementSLA ManagementAnalytical SkillsSales ReportingPerformance Dashboards
Soft Skills
Relationship-BuildingInfluencing Senior StakeholdersOrganizational SkillsCommunication SkillsPresentation Skills