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Territory Partner
Newcross Healthcare SolutionsTerritory Partner at Newcross Healthcare delivering exceptional service to clients and healthcare professionals. Coordinating bookings and ensuring clients receive staffing support while maintaining service quality.
About the role
Key responsibilities & impact- Act as a primary point of contact for clients, managing enquiries, bookings, and day-to-day support.
- Build strong client relationships and deliver outstanding service.
- Understand client requirements and ensure workforce solutions meet demand.
- Capture feedback, identify opportunities for improvement, and support client retention.
- Proactively support the healthcare professionals throughout their journey, from onboarding to ongoing engagement.
- Coordinate shift bookings to meet client requirements efficiently and effectively.
- Use systems and data to monitor activity, prioritise workload, and support decision-making.
- Contribute to key performance measures including fill rates, workforce utilisation, and client satisfaction.
Requirements
What you’ll need- Experience in a coordination, operations, customer service, or workforce planning role (healthcare or staffing experience is advantageous)
- Excellent communication and relationship-building skills
- Strong organisational skills with the ability to manage multiple priorities
- Confidence using CRM systems, workforce platforms, and digital tools
- A proactive, solutions-focused approach to problem-solving
- High attention to detail and accuracy
- Resilience, adaptability, and the ability to perform under pressure.
Benefits
Comp & perks- Up to £6,000 pa bonus
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CoordinationOperations ManagementCustomer ServiceWorkforce PlanningData MonitoringPerformance MeasurementShift Booking Coordination
Soft Skills
Excellent CommunicationRelationship-BuildingStrong Organisational SkillsAttention to DetailResilience