Museum Attendant, Guard

New York Hall of Science

Museum Attendant Guard ensuring visitor safety and security at the New York Hall of Science. Responsible for patrolling and protecting exhibits while providing excellent customer service.

Posted 7/14/2026full-timeCorona • New York • 🇺🇸 United StatesJuniorMid-Level💰 $0 - $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in security protocols and best practices, ensuring the safety of visitors and staff in a museum or cultural institution setting. Possesses strong communication skills and customer service experience to effectively manage visitor interactions and compliance.

Highest-signal resume keywords

Security ExperienceCCTV and Surveillance Technology OperationCustomer ServiceDe-Escalation TechniquesNew York State Security Guard Registration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Security ProtocolsEmergency Evacuation ProceduresSafety and Hazard PatrolsVisitor Behavior MonitoringDamage Reporting

Soft Skills

Effective CommunicationCustomer Service OrientationConflict Resolution

Certifications & Qualifications

FDNY Certificate of Fitness, F-03New York State Security Guard Registration

Industry Keywords

Museum SecurityCultural InstitutionVisitor Traffic ManagementHigh-Volume Group Management

About the role

Key responsibilities & impact

Ensure the safety of visitors and staff
Patrol assigned areas, buildings, and grounds
Protect exhibits, displays, and mountings from loss or damage
Provide the highest level of customer service during interactions with guests
Advise guests of the location of other exhibit halls, restrooms, etc.
Monitor visitor behavior and encourage compliance with safety measures
Maintain order in areas of assignment and assist in the detection and ejection of disorderly persons
Report any damage to exhibits or unsafe conditions
Assist in emergency evacuation of visitors and staff when required
Perform safety and hazard patrols during night shifts

Requirements

What you’ll need

High School Diploma or equivalent
Effective written and oral communication skills
Knowledge of security protocols and best practices
Experienced in best practices in de-escalation
Prior experience managing high-volume groups and visitor traffic
Experienced CCTV and Surveillance technology operator
2+ years of prior Security experience in a Museum or Cultural Institution setting
Previous customer service experience
FDNY Certificate of Fitness, F-03
Must possess and maintain current, valid New York State Security Guard Registration from New York State (8) hour and (16) hour training certification
Strong computer skills
Flexible availability to work day, mid-shift, and night guard shifts, including weekends, holidays, and special events as needed.

Benefits

Comp & perks

Health, dental, and vision insurance options
Flexible spending accounts for healthcare, dependent care, and commuter benefits
Pension plan and 401k plan
Free life insurance coverage
Paid vacation and sick leave
13 paid holidays off
Flexible work schedules
Employee Assistance Program
Free onsite parking