Cultivate customer relationships for on-your-land homebuilding, providing a positive and stress-free experience for the home buyer.
Responsible for generating and nurturing leads, presenting home designs, and aiding the customer in understanding jurisdictional requirements.
Work closely with clients to ensure they fully understand the construction process, timelines, and costs associated with building on their lot.
Guide the customer from the time they receive the handoff from the Online Home Concierge through the signed contract.
Collaborate with customers and senior project managers in gathering important information from jurisdictions and utility providers to discover if their property is buildable.
Ensure information is accurately documented in the contract and the Customer Relationship Management (CRM) software.
Participate in recurring sales training via our proprietary sales enablement platform, as well as in person.
Collaborate on an ongoing basis with the sales team, and present quarterly business plans to our builder partners in order to meet given sales goals.
Requirements
Ability to target, receive, and manage qualified leads with strong follow-up skills and disciplined execution.
Ability to organize and set your schedule to generate sales.
Passion and skill for interacting with customers in large purchase decisions.
Entrepreneurial mindset.
Comfortable in CRM systems (i.e. Salesforce).
Proficient computer knowledge/skills (i.e., MS Office Suite such as Excel, Word, and PowerPoint).
Regular travel within local and regional areas required throughout your work week.
Valid driver's license, current liability insurance, and reliable transportation are required.
Availability to work on job sites and in the field for regular work schedule, including weekends required.
5+ years of professional level experience in a sales and/or customer service role.
Mortgage, construction, and build-on-your-lot real estate experience strongly preferred.
Associates degree or above (preferred) or equivalent combination of education and/or work experience.
Background checks required.
Benefits
Annual base salary of $48,000 during the training period (up to four months), transitioning to a $24,000 annual base with uncapped commissions
Paid time off- vacation time, paid sick and safe time(PSST), and paid company holidays.
Access to Medical, Dental, and Vision insurance that comes with generous company contributions to premiums (subject to all eligibility requirements).
Options for Health Savings Account with a company contribution or Flexible Spending Account; for medical and dependent care expenses.
Life Insurance and Short-Term Disability Insurance.
Employee Assistance Program is available to you and members of your household. The EAP provides resources to help with childcare and elder care, financial and legal assistance, counseling and well-being coaching, personal and professional development.
401(k) retirement plan with a company match on your contributions.
Paid Parental Leave.
Available Discounts for both your daily and splurge expense through PerkSpot.
Participation in Simplicity by Hayden Homes' home purchase discount after 1 year of employment (subject to all eligibility requirements).
Hayden Homes Amphitheater concert experience, presale, and discounts for select shows.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
lead generationcustomer relationship managementsales trainingcontract documentationconstruction process understandingjurisdictional requirements knowledgesales executioncomputer proficiencyMS Office Suitesales enablement