Senior Manager, Talent Development

New Era Cap

Sr. Manager of Talent Development ensuring positive employee growth experience at New Era Cap.

Posted 6/13/2026full-timeBuffalo • New York • 🇺🇸 United StatesSenior💰 $100,000 - $130,000 per yearWebsite

About the role

Key responsibilities & impact

Develop and lead New Era s end-to-end Training & Development program from onboarding through ongoing development ensuring offerings are aligned with employee needs and the company s brand values
Execute the design, development, evolution and delivery of all training & development programs
Establish and track evaluation metrics to measure program effectiveness and ROI, using insights to continuously refine and improve development initiatives
Prepare reports; highlighting engagement trends, process improvement opportunities, and recommending training needs, among other valuable insights
Develop, maintain & host regular training including but not limited to management 101, anti-harassment, onboarding, interviewing effectiveness, competency alignment
Manage resources and budgets to ensure effective delivery of curriculum, programs and processes
Manage the entire annual performance review process end-to-end in PerformYard
Ensure alignment with business strategy, competencies, culture and behaviors
Establish and track evaluation metrics to measure program effectiveness and ROI, using insights to continuously refine and improve development initiatives
Conduct training associated with review process focusing on effective goal setting and continuous feedback
Drive compliance toward 100% completion aligning with a pay-for-performance model
Partner with leadership to identify employee development needs, including growth and promotion plans, as well as performance improvement and corrective action plans
Develop, create and maintain New Era s talent brand on external websites such as LinkedIn, Indeed, etc. and internal company intranet
Maintain and continuously evolve the robust New Hire-Day 1 onboarding program
Conduct bi-weekly department orientation sessions
Conduct regular meetings with new hires to evaluate their orientation and training experiences, address questions, and resolve concerns, identifying opportunities for process enhancements
Act as a supportive point of contact for newly hired employees, ensuring they feel welcomed, valued, and supported throughout their journey at New Era.

Requirements

What you’ll need

Bachelor s Degree in Human Resources Management or relevant degree preferred
Seven (7) to ten (10) years of experience in Human Resources, with at least 5 years dedicated to designing training & development programs focusing on employee development, onboarding and retention programs
Strong understanding of adult learning principles/previous instructional design experience
Experience working in a learning and development organization is beneficial
Exceptional communication skills
Strong command of Microsoft Office skills and ability to produce high-quality deliverables: In Excel, aggregate and analyze operational data to identify insights and trends In PowerPoint, tell a logically structured, succinct, and compelling story tailored to your audience; identify clear and actionable asks In Word, create clear, concise, professional communications and resources In Teams, effectively collaborate with team members and stakeholders to maximize efficiency and version control

Benefits

Comp & perks

Paid parking
Exclusive discounts on apparel and headwear
Professional development opportunities
Competitive compensation
Generous PTO policy
World-class benefits designed to promote health, financial stability, and personal growth

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

training program designemployee developmentonboardingperformance review processevaluation metricsinstructional designdata analysisgoal settingcompliance managementprocess improvement

Soft Skills

communication skillsleadershipinterpersonal skillsorganizational skillssupportiveproblem-solvingcollaborationadaptabilitycritical thinkingcoaching

Certifications

Bachelor's Degree in Human Resources Management