Medical Assistant – Telehealth

Nevada Health Centers

Medical Assistant supporting Nevada Health Centers’ telehealth examinations, procedures, documentation, and patient care. Training clinical teams, maintaining telehealth workflows, and supporting quality assurance across Nevada locations.

Posted 8/9/2026full-timeCarson City, Elko • Nevada • 🇺🇸 United StatesMid-LevelSenior💰 $19 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in telehealth practices, including patient preparation, documentation in EHR systems, and adherence to telehealth workflows. Capable of managing patient care, maintaining confidentiality, and ensuring compliance with HIPAA regulations.

Highest-signal resume keywords

Telehealth ExperienceCurrent CPR/BLS CertificationNational Certification as Clinical Certified Medical Assistant (CCMA)Knowledge of CPT and ICD-9-CM CodingSkill in Operating Computer Databases

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient PreparationDocumentation in EHRInfection Control PoliciesExamination ProceduresDiagnostic ProceduresTreatment-Room ProceduresBilling and CodingMathematical CalculationTelehealth Program RequirementsSterilization Techniques

Soft Skills

Good Oral CommunicationGood Written CommunicationAbility to Function in Stressful SituationsAbility to Develop Patient RelationshipsTime Management

Tools & Technologies

NVHC EMR SystemTelehealth EquipmentComputer DatabasesTelehealth EndpointsPeripherals

Certifications & Qualifications

High School Diploma or GEDCertificate of Completion of a Medical Assistant ProgramClinical Certified Medical Assistant (CCMA)

Industry Keywords

TelehealthHIPAA CompliancePatient ConfidentialityQuality AssuranceClinical Training

About the role

Key responsibilities & impact

Prepare patients for virtual examination and treatment
Take patient histories and vital signs
Assist with scheduling tests and treatments
Maintain patient files, records, and other information
Attend required meetings and participate in committees as requested
Work closely with the telehealth supervisor and/or providers for guidance and patient care instructions
Complete appropriate documentation in the EHR for all patients treated
Maintain communication with supervisors, staff, and patients to support coordinated, high-quality service
Manage time effectively to complete patient treatments and assigned activities
Maintain telehealth equipment in a clean and safe condition
Utilize equipment interfacing with the NVHC EMR system, including telehealth endpoints and peripherals
Adhere to established telehealth workflows and organizational standards
Prepare offsite exam and treatment rooms with necessary instruments
Administer injections and apply dressings as instructed
Prepare and maintain treatment supplies and equipment, including sterilization
Observe infection control policies
Implement telehealth programs at project locations according to established plans
Provide and/or coordinate clinical and non-clinical training for originating-site staff and distant-site providers
Coordinate, manage, and/or participate in telehealth marketing opportunities and events
Collaborate with billing and coding leadership to supervise front desk staff
Facilitate proper billing with the revenue-cycle team and front desk staff
Facilitate telehealth care pathways with clinical leadership
Facilitate understanding of program protocols and policies among telehealth users
Arrange and perform end-user training, proficiency testing, and maintenance of training records
Mentor new telehealth program end users
Perform random quality assurance checks, including documentation and protocol reviews and ongoing proficiency training
Facilitate telehealth workspaces for providers
Communicate program progress and concerns to the Telehealth Supervisor and/or Director of Telehealth
Complete assigned coursework, conferences, and training
Ensure HIPAA compliance, patient confidentiality, computer-policy compliance, and workplace cleanliness
Perform other work-related duties as requested
Travel may be required to Northern rural and Southern Nevada locations

Requirements

What you’ll need

High school diploma or GED equivalent required
Current CPR/BLS certification
Certificate of Completion of a Medical Assistant Program or equivalent experience
National certification with NHA as a Clinical Certified Medical Assistant (CCMA); if not currently certified, certification must be obtained within 180 days of employment
Telehealth experience preferred
Good oral and written communication skills
Skill in operating computer databases
Ability to read, write, and calculate mathematical figures
Knowledge of Telehealth Program requirements
Ability to complete required documentation and paperwork
Ability to respect and protect confidential data
Ability to develop and maintain effective patient and work relationships
Ability to function in stressful situations
Knowledge of CPT and ICD-9-CM coding
Knowledge of examination, diagnostic, and treatment-room procedures
Ability to travel to Northern rural and Southern Nevada locations as required

Benefits

Comp & perks

Competitive compensation, with annual merit increases
Company sponsored PPO medical plan and buy-up option
Vision and dental plans
403(b) retirement plan with employer match
Generous time-off policy
Ten (10) paid holidays plus one (1) float holiday
Company paid life/AD&D policy
Company paid long-term disability policy