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Service Navigator
NeuroNavService Navigator guiding individuals with developmental disabilities through California’s Self Determination policy. Leading person-centered planning and advocating for tailored support services.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in guiding individuals with developmental disabilities through person-centered planning and budgeting processes, while advocating for their needs with Regional Centers. Strong ability to manage multiple customer relationships and deliver high-quality work under pressure.
Highest-signal resume keywords
Developmental Disability Community ExperiencePerson-Centered PlanningCustomer Relationship ManagementExcellent Communication SkillsMicrosoft Office & Google Suite Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Person-Centered PlanningBudgeting ProcessAdvocacyCustomer Relationship ManagementTime Management
Soft Skills
CollaborationPatienceNon-Judgmental AttitudeGenuine Interpersonal Skills
Tools & Technologies
Microsoft OfficeGoogle Suite
Industry Keywords
Developmental DisabilitiesSelf Determination PolicyTailored Support ServicesCommunity SupportsDirect Support Staff
About the role
Key responsibilities & impact- Responsible for guiding individuals with developmental disabilities, and their families, through a new California Policy called Self Determination
- Lead people through a person-centered planning process
- Develop person-centered plans
- Guide them through a budgeting process
- Advocate for them with Regional Centers
- Assist customers with finding tailored support services, community supports, activities, and direct support staff
Requirements
What you’ll need- Required experience with the Developmental Disability Community (professional or lived experience preferred)
- Experience managing multiple customer relationships at once
- History of time management and delivering high-quality work under pressure
- Ability to work collaboratively with customers and co-workers
- Passion and excitement for NeuroNav’s mission
- Patient, non-judgmental, and genuine
- Track record of working well with diverse, multi-functional teams
- Excellent written and verbal communication skills
- Experience with Microsoft Office & Google Suite
- Bachelor’s Degree or equivalent work experience
- Must have reliable high-speed internet connection, and a private work environment to protect client confidentiality
Benefits
Comp & perks- Competitive salary plus paid time off
- Stipend for health, vision, and dental insurance
- 401k
- Life insurance
- Ability to work from home