Service Navigator

NeuroNav

Service Navigator guiding individuals with developmental disabilities through California’s Self Determination policy. Leading person-centered planning and advocating for tailored support services.

Posted 6/30/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Responsible for guiding individuals with developmental disabilities, and their families, through a new California Policy called Self Determination
Lead people through a person-centered planning process
Develop person-centered plans
Guide them through a budgeting process
Advocate for them with Regional Centers
Assist customers with finding tailored support services, community supports, activities, and direct support staff

Requirements

What you’ll need

Required experience with the Developmental Disability Community (professional or lived experience preferred)
Experience managing multiple customer relationships at once
History of time management and delivering high-quality work under pressure
Ability to work collaboratively with customers and co-workers
Passion and excitement for NeuroNav’s mission
Patient, non-judgmental, and genuine
Track record of working well with diverse, multi-functional teams
Excellent written and verbal communication skills
Experience with Microsoft Office & Google Suite
Bachelor’s Degree or equivalent work experience
Must have reliable high-speed internet connection, and a private work environment to protect client confidentiality

Benefits

Comp & perks

Competitive salary plus paid time off
Stipend for health, vision, and dental insurance
401k
Life insurance
Ability to work from home

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Person-Centered PlanningBudgeting ProcessAdvocacyCustomer Relationship ManagementTime Management

Soft Skills

CollaborationPatienceNon-Judgmental AttitudeGenuine Interpersonal Skills