Account Manager

• Manage and nurture strong, long-term relationships with clinical and operational stakeholders.
• Own the full partner journey - from onboarding and training to ongoing support and engagement.
• Be the main point of contact for partner communication, ensuring questions are answered and needs are met quickly and professionally.
• Coordinate logistics, timelines, and deliverables across teams to ensure smooth implementations and partner satisfaction.
• Collaborate closely with Product, R&D, and Sales teams to represent partner feedback and align expectations.
• Interpret partner feedback and data insights to drive process improvements and better service delivery.
• Travel occasionally to partner sites as needed (approximately 6 times per year).

Clinical Account Manager

Public Relations Manager

Public Relations and Analyst Relations Manager