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Management Information System Engineer – L2
NETSManagement Information System Engineer role at NETS subsidiary in Singapore focusing on IT support and endpoint management. Involves Active Directory, Microsoft 365 and incident resolution tasks.
Tech Stack
Tools & technologiesITSM
About the role
Key responsibilities & impact- Administer endpoints using Microsoft Intune / Endpoint Manager and Group Policy Objects (GPO)
- Manage and administer Active Directory services, including user access control and account management
- Ensure adherence to device compliance policies
- Introduce data security controls along with endpoint defense solutions (EDR/AV)
- Implement and support secure remote access including VPN and Zero Trust models
- Provide L2/L3 support for Windows systems, corporate servers network and enterprise applications
- Diagnose and resolve complex issues related to Windows 10/11 platforms and virtual desktops
- Support and administer Exchange Online, Microsoft Teams, SharePoint Online and OneDrive
- Maintain accurate and timely server and asset inventory records.
- Ensure Windows systems, servers, and business-critical software remain healthy, secure and operational.
Requirements
What you’ll need- Bachelor’s degree in information technology, Information Systems, Computer Science, or a related field.
- Minimum 5 years of experience in managing and supporting on-premises infrastructure, windows server environments, and enterprise end-user computing platforms.
- Strong expertise in desktop engineering, Mobile Device Management (MDM), and Virtual Desktop Infrastructure (VDI).
- Strong hands-on experience with Microsoft 365 administration, including Exchange Online, Teams, SharePoint Online, OneDrive, and Entra ID.
- Solid knowledge of Active Directory administration, user lifecycle management, and access control principles.
- Experience with endpoint management tools such as Microsoft Intune, Endpoint Manager, and Group Policy Objects (GPO).
- Hands-on experience troubleshooting Windows operating systems, virtual machines, and related infrastructure issues.
- Familiarity with endpoint security controls, encryption technologies, VPN, and Zero Trust access models.
- Good understanding of patch management, system hardening, asset management, and IT service management processes.
- Strong communication skills with the ability to work effectively with technical teams, business users, vendors, and auditors.
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Microsoft IntuneEndpoint ManagerGroup Policy ObjectsActive DirectoryWindows 10Windows 11Mobile Device ManagementVirtual Desktop InfrastructureMicrosoft 365endpoint security
Soft Skills
communicationproblem-solvingcollaborationtechnical supportuser lifecycle management