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Management Information System Engineer – L2
NETSManagement Information System Engineer role at NETS subsidiary in Singapore focusing on IT support and endpoint management. Involves Active Directory, Microsoft 365 and incident resolution tasks.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Microsoft IntuneEndpoint ManagerGroup Policy ObjectsActive DirectoryWindows 10Windows 11Mobile Device ManagementVirtual Desktop InfrastructureMicrosoft 365endpoint security
Soft Skills
communicationproblem-solvingcollaborationtechnical supportuser lifecycle management
Tools & Technologies
Exchange OnlineMicrosoft TeamsSharePoint OnlineOneDriveVPNZero TrustEDRAVasset managementIT service management
Industry Keywords
device compliancedata security controlspatch managementsystem hardeninginfrastructure management
Tech Stack
Tools & technologiesITSM
About the role
Key responsibilities & impact- Administer endpoints using Microsoft Intune / Endpoint Manager and Group Policy Objects (GPO)
- Manage and administer Active Directory services, including user access control and account management
- Ensure adherence to device compliance policies
- Introduce data security controls along with endpoint defense solutions (EDR/AV)
- Implement and support secure remote access including VPN and Zero Trust models
- Provide L2/L3 support for Windows systems, corporate servers network and enterprise applications
- Diagnose and resolve complex issues related to Windows 10/11 platforms and virtual desktops
- Support and administer Exchange Online, Microsoft Teams, SharePoint Online and OneDrive
- Maintain accurate and timely server and asset inventory records.
- Ensure Windows systems, servers, and business-critical software remain healthy, secure and operational.
Requirements
What you’ll need- Bachelor’s degree in information technology, Information Systems, Computer Science, or a related field.
- Minimum 5 years of experience in managing and supporting on-premises infrastructure, windows server environments, and enterprise end-user computing platforms.
- Strong expertise in desktop engineering, Mobile Device Management (MDM), and Virtual Desktop Infrastructure (VDI).
- Strong hands-on experience with Microsoft 365 administration, including Exchange Online, Teams, SharePoint Online, OneDrive, and Entra ID.
- Solid knowledge of Active Directory administration, user lifecycle management, and access control principles.
- Experience with endpoint management tools such as Microsoft Intune, Endpoint Manager, and Group Policy Objects (GPO).
- Hands-on experience troubleshooting Windows operating systems, virtual machines, and related infrastructure issues.
- Familiarity with endpoint security controls, encryption technologies, VPN, and Zero Trust access models.
- Good understanding of patch management, system hardening, asset management, and IT service management processes.
- Strong communication skills with the ability to work effectively with technical teams, business users, vendors, and auditors.
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development