Security Engineering Manager

NetCov

Security Engineering Manager overseeing daily operations of a Security Engineering team. Focused on operational efficiency, technical management, and client relations.

Posted 6/18/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $99,375 - $132,500 per yearWebsite

Tech Stack

Tools & technologies

DNSFirewalls

About the role

Key responsibilities & impact

Monitor daily service operations, ensuring adherence to SLAs and high-quality standards.
Project management, ensuring timely delivery of security solution deployments.
Develop strategies to enhance operational efficiency and customer satisfaction.
Lead and support a team of engineers and specialists, promoting a culture of excellence and continuous improvement.
Conduct performance evaluations, identify training needs, and facilitate professional development opportunities.
Ensure optimal staffing levels and shift coverage to meet service demands across all managed teams.
Continuously assess and refine operational processes to increase efficiency and effectiveness.
Implement and advocate for ITIL best practices within the security engineering team.
Drive initiatives to standardize security engineering procedures and documentation.
Compile and analyze service performance data to identify trends, areas for improvement, and achievements.
Prepare and present regular reports on team performance, service issues, and resolution metrics.
Use data-driven insights to guide operational decisions and improvements.
Serve as additional escalation point of contact for client communications related to service delivery and operational issues in support of team leads.
Foster strong relationships with clients, ensuring open lines of communication and satisfaction with service outcomes.
Collaborate with clients to understand their service needs and adjust operational processes accordingly.

Requirements

What you’ll need

Proficiency in managing service operations, including a deep understanding of ITIL principles and service management best practices.
Demonstrated ability to lead, motivate, and develop a team of technical support professionals.
Strong analytical and problem-solving skills, with the ability to utilize performance metrics to drive operational improvements.
Excellent communication and interpersonal skills, capable of effectively interacting with team members, clients, and other stakeholders.
Ability to adapt to changing priorities, manage multiple tasks simultaneously, and thrive in a dynamic service environment.
Experience with advanced security systems, including SIEM, EDR, and firewalls.
Additional security products such as DNS Filtering and Threatlocker.
Email security products and awareness training.
IT service delivery and project management frameworks, like ITIL.
Compliance and risk management in a regulated industry.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account NetCov Website LinkedIn All Job Openings 201 - 500 employees 🔒 Cybersecurity 📋 Compliance 🤝 B2B 💰 Private equity on 2022-11 Cybersecurity
Compliance
B2B NetCov is a managed IT and cybersecurity firm that delivers managed IT services, cloud solutions, compliance management, AI-driven advisory, and cybersecurity to businesses across industries. With about 30 years of experience, 350+ staff, and partnerships with providers like AWS and Microsoft, NetCov focuses on secure, scalable, people-first IT support, regulatory compliance (including CMMC/NIST readiness), and AI-enabled automation for organizations such as AEC firms, credit unions, defense contractors, private equity-backed companies, and nonprofits. Security Engineering Manager 🔥 33 minutes ago 🇺🇸 United States – Remote 💵 $99.4k - $132.5k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 👮‍♀️ Software Engineering Manager DNS Firewalls Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Monitor daily service operations, ensuring adherence to SLAs and high-quality standards.
Project management, ensuring timely delivery of security solution deployments.
Develop strategies to enhance operational efficiency and customer satisfaction.
Lead and support a team of engineers and specialists, promoting a culture of excellence and continuous improvement.
Conduct performance evaluations, identify training needs, and facilitate professional development opportunities.
Ensure optimal staffing levels and shift coverage to meet service demands across all managed teams.
Continuously assess and refine operational processes to increase efficiency and effectiveness.
Implement and advocate for ITIL best practices within the security engineering team.
Drive initiatives to standardize security engineering procedures and documentation.
Compile and analyze service performance data to identify trends, areas for improvement, and achievements.
Prepare and present regular reports on team performance, service issues, and resolution metrics.
Use data-driven insights to guide operational decisions and improvements.
Serve as additional escalation point of contact for client communications related to service delivery and operational issues in support of team leads.
Foster strong relationships with clients, ensuring open lines of communication and satisfaction with service outcomes.
Collaborate with clients to understand their service needs and adjust operational processes accordingly. 🎯 Requirements
Proficiency in managing service operations, including a deep understanding of ITIL principles and service management best practices.
Demonstrated ability to lead, motivate, and develop a team of technical support professionals.
Strong analytical and problem-solving skills, with the ability to utilize performance metrics to drive operational improvements.
Excellent communication and interpersonal skills, capable of effectively interacting with team members, clients, and other stakeholders.
Ability to adapt to changing priorities, manage multiple tasks simultaneously, and thrive in a dynamic service environment.
Experience with advanced security systems, including SIEM, EDR, and firewalls.
Additional security products such as DNS Filtering and Threatlocker.
Email security products and awareness training.
IT service delivery and project management frameworks, like ITIL.
Compliance and risk management in a regulated industry. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Engineering Manager 🔥 9 hours ago Lyra Health 501 - 1000 ⚕️ Healthcare Insurance ☁️ SaaS 👥 HR Tech Website LinkedIn All Job Openings Engineering Manager leading a small, nimble engineering team at Lyra Health. Focused on mental health care solutions and innovative technology integration. 🇺🇸 United States – Remote 💵 $161k - $221.5k / year 💰 $235M Series F on 2022-01 ⏰ Full Time 🟠 Senior 🔴 Lead 👮‍♀️ Software Engineering Manager 🦅 H1B Visa Sponsor Engineering Manager – CX/CCaaS Platform 🔥 10 hours ago Sangoma 201 - 500 🏢 Enterprise Website LinkedIn All Job Openings Engineering Manager leading CX/CCaaS teams to deliver scalable solutions at Sangoma. Collaborating with Product Management and ensuring reliability and performance in customer experience platforms. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 👮‍♀️ Software Engineering Manager 🦅 H1B Visa Sponsor Elixir Linux MySQL Postgres Python Unix VoIP Engineering Manager, Data Foundations 🔥 12 hours ago GitLab 1001 - 5000 🤖 Artificial Intelligence 🏢 Enterprise ☁️ SaaS Website LinkedIn All Job Openings Engineering Manager managing Data Foundations engineering team at GitLab. Driving productivity and technical architecture of data systems and platforms. 🇺🇸 United States – Remote 💵 $152.8k - $259.2k / year 💰 Secondary Market on 2020-11 ⏰ Full Time 🟡 Mid-level 🟠 Senior 👮‍♀️ Software Engineering Manager Distributed Systems Engineering Manager, Growth 🔥 12 hours ago GitLab 1001 - 5000 🤖 Artificial Intelligence 🏢 Enterprise ☁️ SaaS Website LinkedIn All Job Openings Engineering Manager at GitLab leading a team to enhance user growth and product value. Collaborating with cross-functional teams to foster a high-performing and innovative environment. 🇺🇸 United States – Remote 💵 $1 / year 💰 Secondary Market on 2020-11 ⏰ Full Time 🟡 Mid-level 🟠 Senior 👮‍♀️ Software Engineering Manager Engineering Manager – Substation 🔥 13 hours ago Cordoba Corporation 501 - 1000 Website LinkedIn All Job Openings Substation Engineering Manager overseeing electrical substation projects at Cordoba Corporation. Leading design, analysis, and project execution while managing multidisciplinary engineering efforts. 🇺🇸 United States – Remote 💵 $139k - $191k / year ⏰ Full Time 🟠 Senior 🔴 Lead 👮‍♀️ Software Engineering Manager View More Engineering Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

service operations managementITIL principlessecurity systemsSIEMEDRfirewallsDNS FilteringThreatlockeremail security productsperformance metrics

Soft Skills

leadershipteam motivationanalytical skillsproblem-solvingcommunication skillsinterpersonal skillsadaptabilitymultitaskingclient relationship managementcontinuous improvement