Community Manager

Netcompany

Community Manager moderating social media interactions for Netcompany. Driving engagement and managing community sentiment across platforms like LinkedIn and X.

Posted 4/16/2026full-timeRemote • 🇧🇪 BelgiumMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Moderate comments and direct messages daily across social media channels, ensuring timely, professional, and brand-aligned responses
Drive proactive engagement by initiating conversations, fostering discussions, and encouraging meaningful interactions beyond moderation
Identify and escalate sensitive interactions, potential risks, or reputational issues in line with internal processes and client guidelines
Monitor community sentiment and provide basic qualitative reporting to capture audience feedback, recurring themes, and actionable engagement insights
Contribute to structured engagement routines and best practices that improve interaction quality, consistency, and community trust
Build strong relationships with followers to strengthen loyalty and long-term audience trust
Collaborate with internal teams to align community activities with broader communication and campaign objectives
Stay up to date with social media trends, platform updates, and community management best practices

Requirements

What you’ll need

Bachelor’s degree with 5+ years of experience in community management, social media engagement, or moderation
Strong understanding of online communities and hands-on experience managing comments, direct messages, and follower interactions on LinkedIn and X
Proven ability to drive proactive engagement and build audience loyalty
Experience in sentiment monitoring, qualitative reporting, and escalating sensitive interactions
Analytical mindset with the ability to turn audience feedback into actionable insights
Experience contributing to structured engagement routines and cross-team collaboration
Ability to work independently, manage priorities, and perform well in fast-paced environments
Fluency in English

Benefits

Comp & perks

Competitive compensation & benefits package
Hospitalization plan
Hybrid working model
Meal allowance
Mobility budget or commuting allowance (if applicable)
Well-being activities (on premises)
Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings)
Personalized development plan for targeted career growth

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

community managementsocial media engagementsentiment monitoringqualitative reportingaudience feedback analysisproactive engagementstructured engagement routinescross-team collaboration

Soft Skills

relationship buildinganalytical mindsetindependent workpriority managementfast-paced environment adaptability