Technical Support Lead
VisibleThread
AWSCloudLinux
Key Account Manager, Manufacturing and Transportation
Ness Digital Engineering
full-time
Posted on:
Origin: • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
AWS
About the role
- Drive growth of existing priority accounts (Champion/Attack), deliver > $7M in New Bookings and New Revenue yearly
- Ensure account backlog and renewals are managed and support 3-year aspiration to make account a top-10 for the firm
- Build and nurture strong, long-lasting client relationships as trusted point of contact for services-related matters
- Maintain and grow a portfolio up to $20M and own the opportunity management cycle: Prospect-Evaluate-Propose-Close
- Identify opportunities for upselling and cross-selling services to existing clients
- Work closely with clients to understand business objectives and engineering challenges and translate into proposals
- Partner with consulting and engineering teams to develop solutions aligned with industry best practices
- Define project scope, objectives, and deliverables in collaboration with clients and delivery teams
- Identify and mitigate project risks and proactively address issues impacting timelines or quality
- Maintain open communication with clients, provide regular updates on progress, issues, and resolutions
- Serve as client advocate within Ness Digital Engineering and ensure client needs are met
- Monitor project quality and adherence to best practices
Requirements
- Self-motivated and experienced Key Account Manager
- IT Services Selling experience
- Experience and track record in growth through Radiation (Growth beyond current stakeholders & divisions) in existing accounts – product engineering is best
- Prior experience growing Named Accounts (not new logos) by minimum $6m+ new booking
- Experience co-owning and driving both $1M+ Proposal and SOW builds (can’t delegate)
- Experience selling alliance partnership services (Salesforce, Databricks, AWS, Confluent)
- Willing to travel to France monthly and as required
- Willing to commit at least 3-years in role
- Knowledge of Manufacturing and Transportation industry go-to-market solutions
- Good understanding of Manufacturing and Transportation industry specific business issues and drivers
- Global Delivery Model experience
- Experience managing large multi-location consulting engagement teams
- Demonstrated track record as an Account Manager in a rapidly growing client relationship
- Prior experience selling from large IT player who can manage a $20M+ account and engage with C-level stakeholders
