Business Analyst – Professional Services
Ness Digital Engineering
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇸🇰 Slovakia
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Play a key role within the Professional Services team, translating business requirements into robust, feasible, and competitive solutions.
- Collaborate closely with stakeholders to ensure that client needs are clearly understood and effectively implemented.
- Gather and analyze data and business requirements.
- Design and document functional specifications.
- Support solution implementation and configuration.
- Conduct expert testing and fine-tuning of the solution.
- Train end users and support integration and UAT testing.
- Participate in the full project lifecycle, from discovery to delivery.
- Collaborate closely with global teams across the organization, including Sales, Customer Support, and other business units.
- Engage with R&D teams to provide feedback and insights that help shape and influence product strategy.
Requirements
- Proven experience as a Business Analyst, ideally in complex or regulated environments.
- Familiarity with SaaS and web-based products, including their architecture and delivery models.
- Ability to create clear and comprehensive functional specifications for both technical implementers and business stakeholders.
- Strong project discipline – Ability to adhere to project plans, manage timelines, and address issues proactively.
- Expertise in gathering and translating business requirements into practical, scalable solutions.
- Strong analytical skills – Capable of identifying data patterns, diagnosing potential issues, and implementing effective solutions.
- Hands-on experience with software development methodologies and implementation processes (e.g., Agile, Scrum, Waterfall).
- Ability to work effectively in a multicultural, global environment, collaborating across time zones and diverse teams.
- Excellent prioritization skills and the ability to deliver under pressure while managing multiple tasks.
- A positive, proactive attitude with the ability to work independently when needed.
- Detail-oriented, conscientious, and committed to high standards of integrity.
- Logical and pragmatic problem-solver with strong analytical thinking.
- Confident communicator, comfortable presenting to customers and senior stakeholders.
- Personally accountable, results-driven, and attentive to detail.
- Collaborative mindset with a willingness to share knowledge and support peers.
- Ability to build strong working relationships and credibility with R&D and other business units.
- Genuine interest in technology and enhancing customer experience.
Benefits
- access to trainings and certifications
- bonuses
- socializing activities
- attractive compensation
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Business Analystfunctional specificationsdata analysissolution implementationUAT testingAgileScrumWaterfallSaaSweb-based products
Soft skills
project disciplineanalytical skillscollaborationprioritizationindependenceattention to detailproblem-solvingcommunicationaccountabilityrelationship building