Senior Business Analyst
Crum & Forster
Atlassian Engineer
Ness Digital Engineering
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Ness is seeking an Atlassian Administrator to implement technical solutions and support Jira and Confluence including design, implementation, documentation, training, and ongoing support.
- Responsibilities include analyzing, reviewing, and documenting functionality; creating/managing user permissions; performing system administration tasks including backups; testing new versions and plug-ins; enhancing Jira security; creating/maintaining Jira filters, dashboards, workflows, fields; collaborating with cross-functional teams to develop custom templates/workflows (including automation); developing and maintaining automation workflows; communicating with stakeholders; managing multiple responsibilities; researching and applying best practices; conducting training sessions; collaborating with business units to translate needs into requirements.
Requirements
- 3+ years of experience as a Jira Administrator, with experience customizing Jira projects with various schemes, complex workflows, screen schemes, permission schemes, and notification schemes
- 3+ years of hands-on experience working with the Atlassian product suite, with specific focus on Jira and Confluence as a Project/Application Administrator
- Expert-level Atlassian tool administration knowledge on Jira and Confluence
- Ability to write custom JQL (Jira Query Language)
- Ability to construct custom dashboards using various filter types in Jira
- Ability to construct Confluence pages and integrate Jira projects with Confluence pages
- Experience in performing Atlassian migrations, and plugin installations
- Strong problem investigation and diagnosis skills
- Experience creating and updating business requirements
- Excellent written, oral, and meeting communication skills
