Quality Control Auditor

Neighbors, Inc.

Quality Control Auditor ensuring compliance in mortgage operations for Neighbors Bank. Conducting audits, analyzing trends, and supporting process improvements.

Posted 7/15/2026full-timeRemote • Alabama, Arizona, Florida, Idaho, Iowa, Kansas, Mississippi, Montana, Oklahoma, South Carolina, Texas, Utah, Virginia • 🇺🇸 United StatesJunior💰 $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in mortgage quality control, including compliance with federal and state regulations, investor requirements, and agency guidelines. Proficient in analyzing audit results and preparing actionable reports to support continuous process improvement.

Highest-signal resume keywords

Mortgage Origination Quality ControlMortgage Servicing Quality ControlTRID Guidelines UnderstandingCompliance Review of Loan FilesRoot Cause Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quality Control AuditsLoan File ReviewDeficiency IdentificationTrend MonitoringCorrective Action SupportAudit Result AnalysisProcess ImprovementRegulatory ComplianceFHA Loan ProgramsVA Loan Programs

Soft Skills

CollaborationCommunicationProblem-Solving

Industry Keywords

Mortgage OperationsInvestor RequirementsAgency GuidelinesConventional Loan ProgramsUSDA Loan Programs

About the role

Key responsibilities & impact

Conduct quality control audits of mortgage loan originations and servicing activities to ensure compliance with company policies, investor requirements, and regulatory guidelines.
Review loan files, underwriting decisions, and processes to identify deficiencies, monitor trends, and support corrective actions.
Partner with third-party vendors and cross-functional teams to gather information, resolve audit findings, and strengthen quality throughout the mortgage loan lifecycle.
Analyze audit results, assist with root cause analysis, and prepare clear, actionable reports that support continuous process improvement.
Prepare responses to external audit findings and assist with self-reporting to investors and agencies when required.
Stay current on federal and state regulations, investor requirements, and agency guidelines that impact mortgage operations.

Requirements

What you’ll need

1+ years of experience performing mortgage origination quality control or mortgage servicing quality control
1+ years of experience independently reviewing mortgage loan files for compliance with investor and agency guidelines, including Conventional, FHA, VA, and/or USDA loan programs
Complete understanding of TRID guidelines and other applicable federal mortgage regulations as they relate to mortgage quality control.

Benefits

Comp & perks

health and dental coverage
401(k) match
PTO
paid holidays
wellness program
monthly WFH reimbursement