Deposit Specialist

Neighbors, Inc.

Deposit Specialist ensuring customer success and security in deposit operations at Neighbors Bank. Delivering compliance, analysis, and customer experience in a remote role.

Posted 5/23/2026full-timeRemote • Alabama, Arizona, Florida, Idaho, Iowa, Kansas, Mississippi, Montana, Oklahoma, South Carolina, Texas, Utah, Virginia • 🇺🇸 United StatesJunior💰 $24 per hourWebsite

About the role

Key responsibilities & impact

Deliver outstanding customer service through accurate transaction processing, thoughtful account maintenance support, and timely resolution of discrepancies or disputes.
Monitor online deposit accounts by reviewing documentation and account activity for potential fraud while ensuring compliance with banking policies, procedures, and regulatory requirements.
Conduct deposit reviews and audits, analyze data and produce clear, actionable reports.
Perform third-party vendor due diligence to ensure partners meet our standards for security, compliance, and reliability.
Act as a bridge between teams, collaborating with the Contact Center and internal departments to resolve issues and streamline communication.
Keep policies current through ongoing updates to account disclosures and bank procedures to align with evolving laws and regulations.

Requirements

What you’ll need

1+ year(s) of banking or financial services experience.
Proficiency in Excel and basic computer technologies.

Benefits

Comp & perks

health and dental coverage
401(k) match
PTO
paid holidays
wellness program
monthly WFH reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

transaction processingaccount maintenancedata analysisreportingvendor due diligencefraud monitoringcomplianceauditing

Soft Skills

customer servicecollaborationcommunicationproblem-solving