Loan Coordinator – Mortgage Operations

Neighbors, Inc.

Loan Coordinator supporting mortgage operations for families pursuing homeownership by managing documentation and communication. Ensuring compliance and collaborating with cross-functional teams in a fully remote environment.

Posted 5/8/2026full-timeRemote • Iowa • 🇺🇸 United StatesJunior💰 $65,000 - $80,000 per yearWebsite

About the role

Key responsibilities & impact

Guide borrowers through the documentation process with clear communication and updates via phone, email, and text.
Review and analyze credit, income, and asset documentation for compliance.
Identify additional documentation needs and maintain file accuracy throughout approval.
Collaborate with Loan Officers, Underwriters, Closers, and third-party vendors for efficient loan processing.
Issue compliance disclosures accurately and within timelines.
Adapt quickly to new processes and priorities in a remote setting.

Requirements

What you’ll need

At least 1-year experience working in mortgage operations
Experience managing a borrower pipeline and processing loan files
Clear communication with customers, internal teams, or third-party partners
Preferably experience with multiple loan products (FHA, Conventional, and USDA)

Benefits

Comp & perks

Comprehensive benefits include health and dental coverage
401(k) match
PTO
Paid holidays
Monthly WFH reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

mortgage operationsloan processingcredit analysisincome documentationasset documentationcompliance disclosuresborrower pipeline managementFHA loansConventional loansUSDA loans

Soft Skills

clear communicationcollaborationadaptabilityattention to detailcustomer service