Loan Coordinator – Mortgage Operations

Neighbors, Inc.

Loan Coordinator role supporting mortgage operations at Neighbors Bank. Overseeing borrower documentation and collaborating with internal teams to ensure timely loan processing.

Posted 5/8/2026full-timeRemote • Montana • 🇺🇸 United StatesJunior💰 $65,000 - $80,000 per yearWebsite

About the role

Key responsibilities & impact

Guide borrowers through the documentation process
Review and analyze credit, income, and asset documentation
Identify additional documentation needs and maintain file accuracy
Collaborate with Loan Officers, Underwriters, and third-party vendors
Issue compliance disclosures within required timelines
Embrace new processes and improve customer and employee experience

Requirements

What you’ll need

At least 1-year experience working in mortgage operations
Managing a borrower pipeline
Processing loan files
Communicating updates to customers, internal teams, or third-party partners
Preferably experience working with multiple loan products (FHA, Conventional, USDA)
Highly detail-oriented
Clear communication with clients and internal teams
Task-driven and consistent workflow
Adapt quickly when priorities shift

Benefits

Comp & perks

Health and dental coverage
Wellness program
401(k) match
PTO
Paid holidays
Monthly WFH reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

mortgage operationsloan processingdocumentation reviewcredit analysisincome analysisasset documentationFHA loansConventional loansUSDA loanspipeline management

Soft Skills

detail-orientedclear communicationcollaborationtask-drivenadaptabilitycustomer experience improvementemployee experience improvement