
Salesforce Functional Lead
Nearsure
full-time
Posted on:
Location Type: Remote
Location: Anywhere in Latin America
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Job Level
About the role
- Lead project kickoffs with internal teams and stakeholders, confirming functional scope, success criteria, constraints, and ways of working.
- Establish and support delivery governance, including functional working sessions and regular status communication.
- Own the functional delivery plan across discovery, build, test, deploy, and hypercare phases, ensuring alignment with overall milestones and dependencies.
- Coordinate the design and delivery of Salesforce Service solutions in alignment with the Solution Owner’s direction, existing platform architecture, and compliance requirements.
- Translate business requirements into scalable functional and configuration designs following Salesforce best practices.
- Partner with Solution Owners and Developers to design, test, and implement solutions; review outputs to ensure functional correctness and maintainability.
- Run or support Agile ceremonies or phase-gate execution, remove functional blockers, and drive decisions to closure.
- Ensure alignment and coherence across functional workstreams and manage dependencies.
- Coordinate functional support for testing, data migration, documentation, deployment, and go-live activities.
- Produce and maintain solution blueprints, process flows, user stories, and admin/technical documentation.
- Provide post-implementation functional support, troubleshooting, and hypercare coordination.
Requirements
- Bachelor's Degree in Computer Science, Engineering, or a related field.
- 8+ Years of experience delivering Salesforce or CRM-based solutions in a Functional Lead, Senior Consultant, or Solution Lead role
- Proven experience leading the functional design and delivery of end-to-end Salesforce implementations
- Experience translating business requirements into functional designs and configuration aligned with best practices
- Experience collaborating with Developers and reviewing implementations for functional quality and scalability
- Solid understanding of Agile, Scrum, or hybrid delivery models
- Strong hands-on experience with Salesforce configuration including Objects, fields, page layouts, Record types and validation rules, Roles, profiles, permission sets, and sharing models
- Advanced English Level is required for this role, as you will work with US clients.
Benefits
- Competitive USD salary
- 100% remote work
- Paid time off
- National Holidays celebrated
- Sick leave
- Refundable Annual Credit
- Team-building activities
- Birthday day off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SalesforceCRMAgileScrumconfiguration designdata migrationfunctional designuser storiesprocess flowsvalidation rules
Soft Skills
leadershipcommunicationcollaborationproblem-solvingorganizational skillsstakeholder managementdecision-makingfunctional supporttroubleshootinggovernance
Certifications
Bachelor's Degree in Computer ScienceBachelor's Degree in EngineeringSalesforce certifications