D365 F&O L3 Functional Support Analyst, SCM

nDeavour Consulting

Dynamics 365 F&O Functional Support Analyst managing complex supply chain incidents in a remote work environment. Responsible for mentoring support teams and ensuring adherence to best practices.

Posted 6/30/2026full-timeRemote • 🇺🇸 United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in Microsoft Dynamics 365 Finance & Operations, particularly in Supply Chain Management, with a focus on system configuration, troubleshooting, and user acceptance testing. Proven ability to mentor support teams and drive effective solutions in high-pressure environments.

Highest-signal resume keywords

Microsoft Dynamics 365 Finance & OperationsSupply Chain ManagementRoot-Cause AnalysisUser Acceptance Testing (UAT)Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate (MB-330)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Supply Chain ManagementManufacturingOrder ManagementAdvanced WarehousingSystem ConfigurationMulti-Country DeploymentsEnd-to-End Supply Chain ProcessesAzure DevOpsRegression TestingProduction Support

Soft Skills

Analytical TroubleshootingCollaborative MindsetMentoringCalm Under PressureMethodical Approach

Certifications & Qualifications

Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate (MB-330)Microsoft Certified: Microsoft Dynamics 365: Core Finance and Operations (MB-300)

Industry Keywords

High-Volume Transactional EnvironmentsMulti-Legal Entity SupportService RequestsFunctional AuthorityTechnical Coaching

Tech Stack

Tools & technologies

Azure

About the role

Key responsibilities & impact

Act as the final functional authority for complex D365 F&O Supply Chain Management incidents, problems, and service requests.
Perform deep root-cause analysis on critical business process interruptions and collaborate with technical teams to deploy permanent fixes.
Provide expert guidance, technical coaching, and updated documentation to empower Level 1 and Level 2 support teams.
Maintain deep functional mastery over core application areas, specifically Supply Chain Management with Manufacturing, Order Management, and Advanced Warehousing.
Ensure all supported solutions strictly align with standard D365 functionality, prioritizing system configuration over heavy customization.
Assess the functional impact of proposed system changes and support User Acceptance Testing (UAT), regression testing, and release planning.

Requirements

What you’ll need

7+ years of hands-on experience implementing or supporting Microsoft Dynamics 365 Finance & Operations – Supply Chain Management.
Proven track record operating in a production support or Level 3 managed services environment.
Direct experience supporting multi-legal entity, multi-country deployments within high-volume transactional environments.
Deep understanding of end-to-end supply chain business processes, system parameters, setups, and Azure DevOps (or similar ALM tools).
You must hold the following Microsoft certifications:
- Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate (MB-330)
- Microsoft Certified: Microsoft Dynamics 365: Core Finance and Operations (MB-300)
Exceptional analytical troubleshooting skills; a calm, methodical approach to high-pressure issues; and a collaborative, mentoring mindset.

Benefits

Comp & perks

Remote or Hybrid Work Options
Private Health Insurance, including dental care
Additional Holidays after your 1st and 5th year
Sponsored Training & Certifications
Employee Referral Bonuses
Multisport Card – fully covered
Fun Office Space with relaxation zones and free parking