Account Manager – Sales Representative

NB Coatings

Account Manager responsible for managing strategic accounts in automotive coatings, developing long-term plans and maintaining customer relationships. Overseeing financial activities to meet revenue targets and profitability goals.

Posted 6/24/2026full-timeRemote • Missouri • 🇺🇸 United StatesMid-LevelSenior💰 $82,000 per yearWebsite

About the role

Key responsibilities & impact

Develops and implements tactical and strategic plans (short and long term) for all assigned accounts in alignment with NPAA’s commercial goals.
Manage all strategic projects, define goals, hold meetings, and identify responsibilities from all departments, and review and present results with all necessary departments in both Lansing and Cleveland.
Maintain assigned account monthly reports.
Travel within territory to Lansing, Cleveland and customer required support meetings.
Enter sample orders and commercialize products as necessary.
Partnering closely with the Technical Team, define, develop and manage all new business opportunities within the geographic territory outside of the assigned account profile.
Work with all departments on problem solving activities related to assigned accounts.
Maintain and lead Action Registers when needed.
Maintain an advanced knowledge of NPAA product offerings that meet customer expectations.
Builds strong relationships with all levels of customer base (Plants, Purchasing, Engineering).
Independently sells NPAA products and services.
Develop and update annual sales budget and reforecasts for accounts in assigned territory.
Lead supply agreement and contract development at target customers.
Complete all forecasting functions at assigned accounts including monthly forecasting reviews with customers and acquiring customer acknowledgement for production materials.
Manage aged inventory via requirements outlined in the supply agreement.
Lead all pricing activities for assigned accounts with the goal of achieving maximum value for NPAA products.
Review and update customer pricing on an annual basis.
Analyze customer profitability data to form strategies for margin improvement and maintenance.
Lead/coordinate customer visits – tours, specific audits, new program launch meetings.
Monitor customer Quality score cards – lead action plans for improvement.
Complete annual (or when updated) reviews of Customer Supplier Quality manuals.
Continuously improve job function capabilities through internal and external training.

Requirements

What you’ll need

Bachelors Degree with five (5) years of Automotive Coatings experience in Technical Service, Color Lab, Outside/Inside Sales or equivalent of 10+ years of coatings experience in Technical Service, Color Lab, or Inside/Outside Sales.
Manufacturing industry experience required.
Previous OEM sales account management experience in automotive coatings preferred.
SAP and BOBJ experience preferred.

Benefits

Comp & perks

Earned Bonus Structure – attendance bonuses, annual merit increases, and an annual incentive bonus plan.
Time Off & Holidays – 11 paid holidays each year, plus paid time off to support work-life balance.
Health & Retirement – comprehensive health and welfare plans, along with a 401(k)program featuring an exceptional company match.
Career Growth & Recognition – tuition reimbursement, employee recognition programs, and opportunities to grow within the organization.
Culture & Community – as part of the NPAA family, you’ll enjoy company events throughout the year celebrating and appreciating our employees’ hard work and dedication.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementsales forecastingmargin improvement strategiescontract developmentpricing activitiesproblem solvingcustomer profitability analysisinventory managementproject managementbusiness development

Soft Skills

relationship buildingcommunicationleadershiporganizational skillsstrategic planningcollaborationindependenceanalytical thinkingcustomer servicetraining and development

Certifications

Bachelor's Degree