Forward Deployed Engineer

Navi AI

Forward Deployed Engineer embedding with customers to build tools for flight schools using fast iterations. Delivering solutions based on customer needs and feedback in a hybrid work environment.

Posted 7/28/2026full-timeSan Francisco • California • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates the ability to build and ship applications, dashboards, and internal tools end to end while effectively managing customer relationships and gathering actionable feedback. Capable of adapting to changing requirements and quickly learning new domains to drive product iteration.

Highest-signal resume keywords

End-To-End Application DevelopmentCustomer Relationship ManagementUser Feedback GatheringAgile Problem SolvingDomain Learning

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Application DevelopmentDashboard CreationTool DeploymentCodingDesign

Soft Skills

Trust BuildingEffective CommunicationAdaptabilityCustomer Engagement

Industry Keywords

Field IntelligenceProduct IterationUser FeedbackPerformance DataWorkflow Observations

About the role

Key responsibilities & impact

Embed with a customer until you understand their operation extremely well
Build the dashboards, tools, and features they're asking for, and ship them fast
Gather field intelligence — user feedback, edge cases, performance data, workflow observations — and bring it back to product and engineering in a way that drives action
Own the customer relationship on the ground — you are Navi's face at every site you touch
Work directly with engineering to compress the feedback loop between field reality and product iteration

Requirements

What you’ll need

You can build and ship an app, dashboard, or internal tool end to end, by yourself — design, code, deploy
You learn a domain fast and can smoothly own talking to a chief instructor one hour and debugging at your desk the next
You stay effective when there's no manual, no clear owner, and the requirements keep changing
You're comfortable embedding with a customer and flexible about travel
You read a room and build trust fast — customers want you back on site, and you can turn a vague ask into a clear plan they're bought into

Benefits

Comp & perks

Flight training — earn your pilot's license and work with true domain expertise
Competitive salary and full travel coverage — flights, lodging
Impact you can see — work directly with pilots, instructors, and military operators using what you deployed
A role that scales into field operations leadership as we grow