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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in human-centered design, strategic planning, and team leadership, with a focus on fostering collaboration and innovation. Proven ability to manage complex projects and cultivate relationships with stakeholders to drive design excellence and business growth.
Highest-signal resume keywords
Human-Centered DesignTeam LeadershipStrategic PlanningStakeholder Relationship ManagementAI-Informed Workflows
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Human-Centered DesignStrategic PlanningProject ManagementDesign ExcellenceAI IntegrationDelivery Capabilities DevelopmentProposal DevelopmentMarket ResearchSolutioningUser-Centered Product Development
Soft Skills
CollaborationCoachingCommunicationInfluencingCredibility
Industry Keywords
Design TrendsCross-Functional TeamsBusiness DevelopmentDesign CultureUser-Centered Thinking
About the role
Key responsibilities & impact- Foster a collaborative and delivery-focused design culture, promoting a high standard of design excellence and user-centered thinking
- Lead capabilities-focused professional development opportunities across the Design Org
- Shape how the Design practice adopts AI, identifying opportunities, piloting approaches, scaling what works, and coaching Designers in building AI-informed workflows on their teams.
- Collaborate with cross-functional teams, including product management, engineering, and business development, to ensure design is strategic in all phases of company growth
- Stay up-to-date with design trends, industry standards, and emerging technologies to drive innovation
- Manage a team of up to eight direct reports across multiple projects
- Act as a sounding board for design team members at Nava, coaching them through challenges, helping to review and structure their work, and providing coverage when necessary
- Guide teams in applying Nava's cross-functional delivery model and human-centered system integration expertise to build modern, user-centered products that achieve strong outcomes for clients.
- Other duties as required
- Actively contribute to Nava's decisions on which strategic work to pursue
- Contribute directly to business development through activities such as proposal development, solutioning, reviews, tech challenges, or market research presentations
- Identify, develop, and scale new Delivery capabilities in the Design Org
- Serve as a strategic partner by influencing and shaping Nava’s approach to growth
Requirements
What you’ll need- A skilled practitioner with deep experience in creative, strategic, technical, managerial, and operational aspects of human-centered design at scale
- A proven leader who has experience managing complexity, developing strategy, and conducting long-term planning
- In-depth experience cultivating strong relationships with external stakeholders and partners
- 10+ years of experience as a human-centered design practitioner
- 5+ years of direct people management experience and team leadership
- Communicates with clarity and credibility in all channels and formats, across audiences including executive leadership, external clients, peer collaborators, direct reports, and cross-functional delivery teams
- Ability to develop, build, and maintain productive relationships at all levels of leadership, management, and the organization.
Benefits
Comp & perks- Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs
- Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost
- Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge
- Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO
- Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus
- Parental leave — paid time off for new parents, plus weekly meals delivered to your home
- Wellness program — full platform offering physical, mental, & emotional health resources & support tools
- Virtual care — see doctors online with no copay through a virtual visit program (depending on available providers)
- Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest
- 401(k) match — Nava matches 4% of your salary to support your retirement savings plan
- Flexible work — remote-first environment with flexibility built around your schedule and responsibilities
- Home office setup — company laptop & setup assistance provided via Staples for remote work needs
- Utility support — monthly reimbursement to help offset eligible home office utility expenses
- Learning opportunities — internal training programs and resources to help grow your professional skills
- Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs
- Referral bonus — get rewarded when you refer great people who join the Nava team
- Commuter benefits — pre-tax commuter programs to support in-office travel when applicable
- Supportive culture — A collaborative and remote-friendly team environment where people genuinely care
