Nava

People Operations Manager

Nava

full-time

Posted on:

Location Type: Remote

Location: Remote • Alabama, Arizona, California, Colorado, District of Columbia, Florida, Illinois, Louisiana, Maine, Maryland, Massachusetts, Minnesota, Missouri, Montana, Nevada, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin • 🇺🇸 United States

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Salary

💰 $114,000 - $131,000 per year

Job Level

SeniorLead

About the role

  • Drive self insured program administration and champion wellness initiatives
  • Develop and deliver clear, effective benefits information
  • Ensure adherence to federal, state and local regulations e.g. ERISA, HIPAA, ACA
  • Provide guidance and input on benefits changes and communicating updates to employees
  • Ensure the accuracy of all benefits enrollments in company systems to provide employees and vendors with accurate and timely information
  • Respond to 401(k) inquiries from employees related to enrollment, plan changes, and contribution amounts
  • Lead open enrollment process, including Workday system updates, and new hire onboarding; manage life status changes
  • Respond to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries
  • Assist employees with benefits claim issues and plan changes
  • Oversee wellness budget, invoice management, and assist with budget forecasting
  • Ensure accurate and timely processing and support of all leave-of-absence (LOA) requests and ADA disability paperwork
  • Configure, maintain, and optimize Workday modules, manage system updates, integrations, security and conduct validation tests
  • Design dashboards, generate reports, and perform statistical analysis on HR data to provide strategic insights and support decision-making
  • Drive stakeholder collaboration by serving as the primary liaison between People Operations, IT, Finance and business leaders to translate needs into actionable Workday
  • Champion compliance and auditing best practices by ensuring data integrity, security, and compliance with policies, and legal regulations within Workday
  • Provide expert support, documentation and training for People Operations team and employees on Workday functionality
  • Monitor and supporting Nava’s people systems and databases, including the HRIS, as well as recommending software for addressing the needs of employees
  • Assist with onboarding and other new hire information management tasks
  • Ensure personnel records are up to date, accurate and in compliance
  • Review employee compensation and make recommendations to management
  • Review and provide assistance with leave documents
  • Assist in the design and implementation of the organizations compensation program to ensure pay is fair, equitable, cost-effective, and legally compliant to retain talent
  • Ensure regulatory adherence and collaborating with leadership on total rewards
  • Support job description development and role evaluation to ensure alignment with unionized workforce
  • Management of the company's policies, procedures and handbook, including the development of new people policies in accordance with organizational goals, industry trends, and labor laws and regulations.
  • Identify and support all required compliance standards, as well as responding to and maintaining support for any annual or other audits, including those specifically related to government contractors
  • Effective interpreting key laws and regulations as they affect employees, including the ADA, ADEA, EPA, FLSA, FMLA, ACA, IRCA, and other important federal and state standards.
  • Generate reports and completing data analysis for audit purposes
  • Collaborate on efforts to foster positive workplace relations, support the handling of grievances, workplace investigations, and CBA administration.
  • Conflict resolution and guide fair resolution processes.
  • Promote positive culture and employee experience.
  • Ensure adherence to CBA in addition to all employment laws (ADA, FMLA, EEO).
  • Coach leaders on employee and labor relations, performance management, disciplinary actions and terminations
  • Other duties as required.

Requirements

  • 7+ years’ progressive human resources experience with at least five years’ management or leadership experience leading teams and human resource programs.
  • Thorough knowledge of federal and state employment laws.
  • Excellent verbal and written communication skills, strong interpersonal skills with the ability to build strong relationships across all levels of staff, to include executive leadership.
  • Ability to work efficiently in a fast-paced environment.
  • Ability to use independent judgment.
  • High emotional intelligence.
Benefits
  • Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs
  • Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost
  • Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge
  • Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO
  • Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus
  • Parental leave — paid time off for new parents, plus weekly meals delivered to your home
  • Wellness program — full platform offering physical, mental, & emotional health resources & support tools
  • Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program
  • Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest
  • 401(k) match — Nava matches 4% of your salary to support your retirement savings plan
  • Flexible work — remote-first environment with flexibility built around your schedule and responsibilities
  • Home office setup — company laptop & setup assistance provided via Staples for remote work needs
  • Utility support — monthly reimbursement to help offset eligible home office utility expenses
  • Learning opportunities — internal training programs and resources to help grow your professional skills
  • Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs
  • Referral bonus — get rewarded when you refer great people who join the Nava team
  • Commuter benefits — pre-tax commuter programs to support in-office travel when applicable
  • Supportive culture — A collaborative and remote-friendly team environment where people genuinely care

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
benefits administrationcompliance auditingdata analysisHRIS managementWorkday configurationstatistical analysisleave-of-absence processingbudget forecastingemployee onboardingcompensation program design
Soft skills
communication skillsinterpersonal skillsconflict resolutionemotional intelligenceleadershiprelationship buildingteam managementdecision-makingproblem-solvingcollaboration