Program Manager
Nava
full-time
Posted on:
Location Type: Remote
Location: Remote • Alabama, Arizona, California, Colorado, Florida, Illinois, Louisiana, Maine, Maryland, Massachusetts, Minnesota, Missouri, Montana, Nevada, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin • 🇺🇸 United States
Visit company websiteSalary
💰 $138,600 - $155,000 per year
Job Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- Lead end-to-end program planning, execution, and performance for OSRE services, ensuring alignment with CMS’ modernization goals and program objectives.
- Manage delivery of DevSecOps, cloud infrastructure, SRE, security engineering, and compliance activities across multiple teams.
- Ensure all work meets CMS standards for security, privacy, availability, reliability, and maintainability.
- Serve as primary liaison across CMS leadership, ADOs, security stakeholders, and technical partners to ensure cohesive delivery of shared platform capabilities.
- Facilitate communication, dependencies, and alignment between infrastructure and application development teams.
- Oversee technical coordination for cross-system incident response, platform support, and modernization activities.
- Guide teams in applying Agile, SAFe, and modern delivery practices to increase responsiveness and predictability.
- Support backlog prioritization, capacity planning, release coordination, and program increment (PI) execution.
- Ensure OSRE services and products are shaped using human-centered design principles, user research inputs, and measurable business outcomes.
- Identify and mitigate program risks, technical blockers, and organizational challenges.
- Oversee compliance with CMS security frameworks, governance requirements, and technical standards.
- Monitor platform performance, service-level metrics, and delivery KPIs to ensure continuous improvement.
- Provide clear, data-driven program updates, briefings, and decision support to CMS leadership.
- Translate complex technical issues into actionable insights for business stakeholders.
- Track and communicate progress of modernization efforts and their impact on CMS’ long-term transformation goals.
Requirements
- 5-8 years experience managing programs involving cloud infrastructure, site reliability engineering, DevSecOps, or platform engineering.
- Understanding of security engineering, compliance, and regulated environments.
- Proven ability to lead multi-disciplinary teams in complex, high-stakes environments.
- Strong command of Agile and SAFe delivery methodologies.
- Expertise in risk management, dependency coordination, and program governance.
- Excellent communication skills with the ability to influence, negotiate, and build trust with senior stakeholders.
- Ability to translate between technical and business perspectives in a clear, actionable way.
- Experience launching new production systems with high public visibility.
- Experience managing projects that provide production operations and support alongside ongoing product/feature development.
Benefits
- Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs
- Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost
- Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge
- Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO
- Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus
- Parental leave — paid time off for new parents, plus weekly meals delivered to your home
- Wellness program — full platform offering physical, mental, & emotional health resources & support tools
- Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program
- Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest
- 401(k) match — Nava matches 4% of your salary to support your retirement savings plan
- Flexible work — remote-first environment with flexibility built around your schedule and responsibilities
- Home office setup — company laptop & setup assistance provided via Staples for remote work needs
- Utility support — monthly reimbursement to help offset eligible home office utility expenses
- Learning opportunities — internal training programs and resources to help grow your professional skills
- Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs
- Referral bonus — get rewarded when you refer great people who join the Nava team
- Commuter benefits — pre-tax commuter programs to support in-office travel when applicable
- Supportive culture — A collaborative and remote-friendly team environment where people genuinely care
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
DevSecOpscloud infrastructuresite reliability engineeringsecurity engineeringAgileSAFerisk managementprogram governancehuman-centered designperformance monitoring
Soft skills
communicationinfluencenegotiationtrust buildingleadershipteam coordinationproblem-solvingstakeholder managementorganizational skillsdata-driven decision making