Safety and Security Representative

Natural Grocers

Safety and Security Representative ensuring store safety and compliance at Natural Grocers in Boulder, Colorado. Responsible for safety training, incident de-escalation, and asset protection with flexible scheduling.

Posted 7/31/2026full-timeBoulder • Colorado • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in safety, security, and loss prevention practices while maintaining compliance with company policies. Possesses strong communication skills and the ability to effectively address and de-escalate incidents in a retail environment.

Highest-signal resume keywords

Security Guard LicenseLoss Prevention ExperienceSafety ComplianceEffective Communication SkillsIncident Documentation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Safety KnowledgeSecurity PracticesLoss Prevention TechniquesIncident ReportingEnvironmental Safety AssessmentCamera System OperationDetail OrientationProblem-SolvingRetail Environment ExperienceAccident Review Participation

Soft Skills

Professional DemeanorDiscretionIndependenceQuick Decision-MakingInterpersonal Skills

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft OutlookNetwork Camera Systems

Certifications & Qualifications

High School Diploma or GEDSecurity Guard License (City of Denver)

Industry Keywords

Retail SecurityLoss PreventionSafety AuditsIncident ManagementEnvironmental Barriers

About the role

Key responsibilities & impact

Understands and maintains strict compliance with the law and NGVC policies concerning safety, security, and loss prevention
Provides a security presence for store Crews at Natural Grocers sites within assigned area
Assists with de-escalation of incidents, conducts patrols, and accompanies staff as needed
Directly addresses individuals presenting undesirable behaviors, creating business disruptions, or causing safety concerns
Directly addresses environmental safety issues including illicit substance or bodily fluid cleanup
Provides detailed documentation of theft occurrences, escalated incidents, and safety concerns
Provides safety and loss prevention training to staff within their region to help mitigate accidents, escalated incidents, and losses in assigned area
Conducts store walks and audits to review Safety, Security, and Loss Prevention Practices
Help assess and propose environmental barriers to mitigate loitering, shoplifting, and solicitation in general and at specific stores
Develops and maintains strong working relationships with other Departments and external entities, including but not limited to Store Management, Store Department Managers, Regional Managers, Facilities, Peer Retailers, and Law Enforcement
Participates in incident and accident review of customers and Crew for assigned area
Helps position cameras
Creates daily reports summarizing shifts, patrols, and all concerns within assigned locations
Provides detailed documentation of theft occurrences, escalated incidents, safety concerns, and other incidents as necessary
Reviews and requests camera footage as needed for assigned sites
Assists construction crews during occasional overnight projects, ensuring location security
Communicates with discretion and maintains confidentiality of sensitive information
This position will regularly travel within local assigned area (Boulder Colorado)
This position may have limited travel outside assigned area

Requirements

What you’ll need

High School diploma or GED required
2 years previous security, retail, or loss prevention experience preferred
Must have or be able to obtain a license as a Security Guard in the City of Denver, Colorado
Internal theft case resolution experience preferred
Basic knowledge of safety, security, and loss prevention
Effective communication skills both for reporting and for public interaction
Must possess a friendly and professional demeanor
Must be detail oriented
Ability to maintain strict confidentiality in all situations
Ability to maintain strict compliance with company policies
Ability to understand and communicate company policies to other Crew
Ability to operate and troubleshoot network camera systems
Able to work independently and make quick, sound decisions
Able to problem-solve difficult situations
Must be able to communicate challenges from the perspective of Store Crew, as well as offer possible solutions
Ability to work a flexible schedule
Open availability including days, evenings, weekends, and occasional night shifts is necessary
Must pass a background check
Intermediate skill with standard PCs and business software (Microsoft Word, Excel, and Outlook)
Must have reliable transportation and be able to travel within assigned area
Must be able to work in a retail environment and help with assigned store tasks as necessary

Benefits

Comp & perks

All Crew Members Birthday Bonus Pay
Vitamin Bucks (up to $2,080 earned as store credit annually)
Holiday Pay for 5 Holidays – Stores Closed
Paid Time Off (sick days and vacation) that Increases with Tenure
Paid Nutrition Education
good4u Crew Member Discount
{N}power Program (customer appreciation and rewards program)
Regular, Scheduled Pay Increases
Advancement Opportunities and Career Development
Health and Wellness Program
Employee Assistance Program (EAP)
Employee Referral Program
Full-Time Crew Members (30+ hours/week) Medical, Dental and Vision Insurance
Paid Parental Leave
Paid Medical Leave (through company paid short-term disability insurance)
Company Paid Short-Term Disability Insurance
Company Paid Life Insurance
Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
Retirement Savings Plan (401k) with discretionary Company Match
Healthcare and Dependent Care Flexible Spending Account (FSA)
Health Savings Account (HSA) with Company Match