Service Delivery Manager

Natobotics

Service Delivery Manager at N Consulting Ltd managing IT infrastructure for diverse clients. Requires expertise in Project Management and strong operations management skills with extensive IT experience.

Posted 5/22/2026full-timeLondon • 🇬🇧 United KingdomSeniorLead💰 £400 - £450 per dayWebsite

About the role

Key responsibilities & impact

Provide direction to staff members in meeting established schedules or resolving operational problems
Independently applies advanced Project Management principles, theories, and concepts
Communicates fluently orally and in writing
Demonstrates analytical and systematic approach to problem solving
Maintains awareness of developing technologies and their application
Advises, mentors, designs, establishes, evaluates, facilitates, influences, and promotes

Requirements

What you’ll need

More than 10 years in IT infrastructure
2+ years directly working with customers
Worked 2/3 years with current organization
Bachelor’s degree or equivalent certifications
Minimum of 4 years hands on work experience in any area of Infrastructure Operations, Network Operations, Service Desk
Experience in Project/Program Management in relevant areas
Specific experience of onshore / offshore model, 3 tier model experience would be a plus
Experience in a multi-national / multi-cultural environment
Strong operations management skills (preferably ITIL Certified)
Ability to extract, analyse data to drive improvement actions
Ability to handle / negotiate with customers and/or senior Account personnel
Excellent Documentation, Presentation and communication skills – demonstrated in a work environment
Knowledge and experience in five of the nine knowledge areas of Project Management
Necessary skills, behaviors, and traits to be a successful project leader or project/Program office manager or change initiative manager
Working toward professional Project Management certification recommended
Provides direction to staff members in meeting established schedules or resolving operational problems
Independently applies advanced Project Management principles, theories, and concepts

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Natobotics Website LinkedIn All Job Openings 51 - 200 employees Founded 2012 ☁️ SaaS 🏦 Banking Consultancy
SaaS
Banking Natobotics is a boutique technology consulting firm founded in 2012, offering digital customer experience, software development, and consulting services. The company specializes in cloud transformation, big data and analytics, and machine learning platforms. It employs an agile and continuous delivery model that combines agile practices with continuous delivery for enhanced software development processes, focusing on defect management and high-quality solutions. Natobotics caters to a variety of industries, including banking and financial services, media and entertainment, telecom, and oil and energy, providing technology consulting and managed services. Service Delivery Manager 🔥 1 hour ago 🏢🏡 London – Hybrid 💵 £400 - £450 / year ⏰ Full Time 🟠 Senior 🔴 Lead 👔 Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Provide direction to staff members in meeting established schedules or resolving operational problems
Independently applies advanced Project Management principles, theories, and concepts
Communicates fluently orally and in writing
Demonstrates analytical and systematic approach to problem solving
Maintains awareness of developing technologies and their application
Advises, mentors, designs, establishes, evaluates, facilitates, influences, and promotes 🎯 Requirements
More than 10 years in IT infrastructure
2+ years directly working with customers
Worked 2/3 years with current organization
Bachelor’s degree or equivalent certifications
Minimum of 4 years hands on work experience in any area of Infrastructure Operations, Network Operations, Service Desk
Experience in Project/Program Management in relevant areas
Specific experience of onshore / offshore model, 3 tier model experience would be a plus
Experience in a multi-national / multi-cultural environment
Strong operations management skills (preferably ITIL Certified)
Ability to extract, analyse data to drive improvement actions
Ability to handle / negotiate with customers and/or senior Account personnel
Excellent Documentation, Presentation and communication skills – demonstrated in a work environment
Knowledge and experience in five of the nine knowledge areas of Project Management
Necessary skills, behaviors, and traits to be a successful project leader or project/Program office manager or change initiative manager
Working toward professional Project Management certification recommended
Provides direction to staff members in meeting established schedules or resolving operational problems
Independently applies advanced Project Management principles, theories, and concepts Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Research Manager 🔥 2 hours ago Ipsos North America 5001 - 10000 Website LinkedIn All Job Openings Research Manager leading insight-driven projects at Synthesio, using a cutting-edge SaaS platform for social intelligence. Managing client relationships, revenue growth and embedding AI tools into research workflows. 🏢🏡 London – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager Clinical Trial Excellence Manager 🔥 6 hours ago Ipsen 5001 - 10000 🧬 Biotechnology 💊 Pharmaceuticals ⚕️ Healthcare Insurance Website LinkedIn All Job Openings Clinical Trial Excellence Manager at Ipsen optimizing clinical development operations and ensuring effective resource planning. Collaborating with teams for financial and performance data integration. 🏢🏡 London – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager 🇬🇧 UK Skilled Worker Visa Sponsor Transformational and Change Manager 🔥 7 hours ago NatWest Group 10,000+ employees 🏦 Banking 💸 Finance 💳 Fintech Website LinkedIn All Job Openings Transformation & Change Manager leading transformation projects for Coutts Private & Wealth. Collaborating with senior stakeholders and managing change initiatives in a remote-first environment. 🏢🏡 London – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager 🇬🇧 UK Skilled Worker Visa Sponsor Group Travel Manager 🔥 7 hours ago Flutter Entertainment 10,000+ employees Website LinkedIn All Job Openings Group Travel Manager supporting and managing Flutter's global travel program with supplier management and data analysis. Leading initiatives for cost-effective, compliant, and traveller-focused program. 🏢🏡 London – Hybrid 💰 Post-IPO Equity on 2020-05 ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager 🇬🇧 UK Skilled Worker Visa Sponsor Philanthropy Manager 🔥 12 hours ago Anthony Nolan 201 - 500 Website LinkedIn All Job Openings Philanthropy Manager at Anthony Nolan creating sustainable relationships for mid-level giving programme. Securing donations and advancing the mission of saving lives through stem cell donations. 🏢🏡 London – Hybrid 💵 £42k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager View More Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Project ManagementInfrastructure OperationsNetwork OperationsService DeskData AnalysisOperations ManagementITILProject/Program ManagementOnshore/Offshore Model3 Tier Model

Soft Skills

CommunicationAnalytical Problem SolvingMentoringInfluencingFacilitatingPromotingNegotiationDocumentationPresentationLeadership

Certifications

Bachelor's DegreeITIL CertifiedProject Management Certification