IT Service Manager

Natobotics

IT Service Manager responsible for IT operational service delivery and supplier management in the UK. Supporting the remediation of operational issues and ensuring contractual commitments.

Posted 5/14/2026contractLondon • 🇬🇧 United KingdomMid-LevelSenior💰 £300 - £350 per dayWebsite

About the role

Key responsibilities & impact

Responsible for ensuring the delivery of day to day IT operational services to the client from suppliers.
Accountable for the stability and quality of those supplier-delivered services and support the remediation of any disruptions or broader operational issues in an efficient and orderly manner.
Instrumental in ensuring the IT Supply chain meet their contractual commitments in the delivery of IT operational services.
May need to support the Release Manager on occasion and some experience in managing releases would be advantageous.

Requirements

What you’ll need

Must have experience of managing suppliers to commercial framework agreements, ensuring value for money and fairly representing the service provider within the FCA.
Must have experience of service management disciplines within the development life cycle and in-service delivery life cycle.
Excellent problem solving, leading service-related operational escalations and issues to successful resolution with the Product Group team.
Working experience in a DevOps environment - within an end-to-end delivery and servicing structure including product, analysis, risk management, architecture, build, environments, releases, budgeting and service management.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Natobotics Website LinkedIn All Job Openings 51 - 200 employees Founded 2012 ☁️ SaaS 🏦 Banking Consultancy
SaaS
Banking Natobotics is a boutique technology consulting firm founded in 2012, offering digital customer experience, software development, and consulting services. The company specializes in cloud transformation, big data and analytics, and machine learning platforms. It employs an agile and continuous delivery model that combines agile practices with continuous delivery for enhanced software development processes, focusing on defect management and high-quality solutions. Natobotics caters to a variety of industries, including banking and financial services, media and entertainment, telecom, and oil and energy, providing technology consulting and managed services. IT Service Manager 🔥 28 minutes ago 🏢🏡 London – Hybrid 💵 £300 - £350 / year ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 👔 Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Responsible for ensuring the delivery of day to day IT operational services to the client from suppliers.
Accountable for the stability and quality of those supplier-delivered services and support the remediation of any disruptions or broader operational issues in an efficient and orderly manner.
Instrumental in ensuring the IT Supply chain meet their contractual commitments in the delivery of IT operational services.
May need to support the Release Manager on occasion and some experience in managing releases would be advantageous. 🎯 Requirements
Must have experience of managing suppliers to commercial framework agreements, ensuring value for money and fairly representing the service provider within the FCA.
Must have experience of service management disciplines within the development life cycle and in-service delivery life cycle.
Excellent problem solving, leading service-related operational escalations and issues to successful resolution with the Product Group team.
Working experience in a DevOps environment - within an end-to-end delivery and servicing structure including product, analysis, risk management, architecture, build, environments, releases, budgeting and service management. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Senior External Affairs Manager – Maternity Cover 🔥 3 hours ago National Centre for Social Research 501 - 1000 📚 Education 📱 Media 🏛️ Government Website LinkedIn All Job Openings Senior External Affairs Manager guiding NatCen’s external affairs strategy and stakeholder relationships. Influencing research impact on decision-makers in the UK political landscape. 🏢🏡 London – Hybrid ⏳ Contract/Temporary 🟠 Senior 👔 Manager 🇬🇧 UK Skilled Worker Visa Sponsor Contract Commercial Manager 🕒 Yesterday Indra Group 10,000+ employees 🚀 Aerospace 🤖 Artificial Intelligence 🏛️ Government Website LinkedIn All Job Openings Contract Commercial Manager overseeing commercial management of Proteus Contract with Transport for London. Responsible for ensuring compliance, governance, and delivering value throughout the contract lifecycle. 🏢🏡 London – Hybrid 🔥 Funding within the last year 💰 $446.9M Post-IPO Debt - Indra on 2025-07 ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 👔 Manager Senior Commercial Manager – 12 Month Contract 🕒 5 days ago The Telegraph 1001 - 5000 Website LinkedIn All Job Openings Senior Commercial Manager driving subscriber growth and maximizing customer value across News and Puzzles products. Collaborating cross-functionally to shape pricing strategies and deliver compelling subscriber offers. 🏢🏡 London – Hybrid ⏳ Contract/Temporary 🟠 Senior 👔 Manager Global Acquisitions Manager – FTC 🕒 May 1 UKTV 201 - 500 Website LinkedIn All Job Openings Global Acquisitions Manager role on a fixed-term contract focusing on sourcing content for UKTV channels and BBC Studios. Working collaboratively to achieve performance targets on budget. 🏢🏡 London – Hybrid ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 👔 Manager 🇬🇧 UK Skilled Worker Visa Sponsor Testing Manager – Sage ERP 🕒 April 30 Naked Wines 201 - 500 🛍️ eCommerce 👥 B2C 🏪 Marketplace Website LinkedIn All Job Openings Testing Manager leading the ERP transformation at Naked Wines, ensuring quality in the testing lifecycle. Driving end-to-end strategy and UAT while collaborating with stakeholders in a hybrid work environment. 🏢🏡 London – Hybrid 💵 £500 / year ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 👔 Manager 🇬🇧 UK Skilled Worker Visa Sponsor View More Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

service managementoperational servicesrelease managementDevOpsproblem solvingrisk managementbudgetinganalysisarchitecturebuild

Soft Skills

leadershipcommunicationorganizationalproblem solving