Helpdesk Administrator

Natives in Tech

Help Desk Subject Matter Expert for Joint Knowledge Online Supported Applications. Providing assistance along with documentation and issue resolution in a structured environment.

Posted 7/10/2026full-timeSuffolk • Virginia • 🇺🇸 United StatesJuniorMid-Level💰 $61,000 per yearWebsite

Tech Stack

Tools & technologies

FlashJavaScript

About the role

Key responsibilities & impact

Answering help desk inquiries via phone, email, and web on all JKO supported applications
Assisting customers with specific courseware issues and account inquiries
Serving as liaison between staff and technology department to resolve issues
Documenting actions to be reported to government and contract leadership
Performing any group related functions as required

Requirements

What you’ll need

Requires an active secret clearance
Experience using MS Office products
Basic understanding of JavaScript, Flash, and basic Internet functions
Good interpersonal skills
Must have a minimum of 2 years JKO JMO experience
Full working knowledge and rights to the JKO LCMS as a Systems Administrator
Good verbal and written communications skills

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Natives in Tech Website LinkedIn All Job Openings 1 - 10 employees Founded 2019 Native technologists building free and open source technology for Native communities. Helpdesk Administrator Job not on LinkedIn 🔥 1 hour ago 🏢🏡 Suffolk – Hybrid 💵 $61k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 💻 IT Support Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Answering help desk inquiries via phone, email, and web on all JKO supported applications
Assisting customers with specific courseware issues and account inquiries
Serving as liaison between staff and technology department to resolve issues
Documenting actions to be reported to government and contract leadership
Performing any group related functions as required 🎯 Requirements
Requires an active secret clearance
Experience using MS Office products
Basic understanding of JavaScript, Flash, and basic Internet functions
Good interpersonal skills
Must have a minimum of 2 years JKO JMO experience
Full working knowledge and rights to the JKO LCMS as a Systems Administrator
Good verbal and written communications skills Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

JKO LCMS Systems AdministrationBasic JavaScriptFlashInternet FunctionsHelp Desk Support

Soft Skills

Interpersonal SkillsVerbal CommunicationWritten Communication

Certifications

Active Secret Clearance